Billing Specialist

Description

• Generates and issues invoices for commercial and residential HVAC services.
• Processes billing requests in accordance with established policies, procedures, and timelines.
• Submits invoices in 3rd party web portals.
• Identifies, flags, and monitors overdue or unpaid accounts for further action and analysis.
• Audits and processes outstanding open tickets and work orders.
• Maintains accurate and organized billing records.
• Processes customer payments.
• Performs miscellaneous tasks, such as other administrative duties, filing, and reporting as assigned.
• Professionally contacts customers regarding account status and past-due balances.
• Proactively prepares bills in advance of due dates by keeping a calendar of billing deadlines.
• Regularly reviews billing reports, researches, and collaborates with team to verify completion of services, and resolve billing discrepancies.

Requirements

• Strong computer skills, typing abilities, and knowledge of Microsoft Office.
• Sense of purpose and employee appreciation.
• Preference for experience in the HVAC, construction, or service industry.
• Demonstrated experience with a billing/accounting system or ERP system.
• Organized with the ability to multi-task in a fast-paced environment.
• Ability to work independently.
• High School Diploma or GED equivalent
• Excellent verbal and written communication skills.
• 2 or more years experience in a billing or accounting role.
• Great manager and/or team.
• Strong Attention to detail.

Benefits

• Career advancement opportunities.
• Work-life balance.

Training + Development

Interview process

Visa Sponsorship

Security clearance