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Assistant Community Manager - Oakstone/Country Oaks
Roundhouse
Roundhouse is a multidisciplinary consultancy offering expertise in engineering and design services.
Assist Community Manager with leasing, resident relations, maintenance, and finances.
Coordinate move-ins and move-outs, including conducting unit inspections and preparing move-in and move-out documentation.
Assist in the planning and execution of resident events and activities.
Assist in coordinating maintenance requests and ensure work orders are completed promptly.
Collect and process rent payments, prepare rent deposits, and maintain accurate resident account records.
Respond to resident inquiries and complaints in a timely and professional manner.
Assist in the preparation of monthly and annual financial reports, including occupancy reports and delinquency reports.
Ensure that all property management policies and procedures are followed.
Maintain accurate and up-to-date resident and vendor files.
Follow all safety procedures as outlined in the Employee Handbook, SOPs, and safety labels on all equipment.
Assist in leasing apartments, including processing applications, conducting property tours, and preparing lease agreements.
Maintain a professional demeanor and always represent the company in a positive manner.
Ensure that your community is adhering to city, state, and federal Fair Housing laws, and relevant city and state laws regarding resident screening, resident relations, general community operations, and marketing standards.
What you bring
sales experience
customer service
accounting
microsoft office
bilingual
yardi voyager
A minimum of two years of sales experience preferred.
Knowledge in LITHC is preferred.
Customer service oriented and passion for property management.
Knowledge of applicable laws and regulations related to property management.
Excellent communication and interpersonal skills.
Experience with property management software preferred (Yardi Voyager, RentCafe, Yieldstar, LEO and CRM).
Bilingual (English/Spanish) is a plus.
High school diploma or equivalent; some college coursework in business, real estate, or a related field is preferred.
A minimum of one year bookkeeping, accounting, and financial experience preferred.
A minimum of one year of experience in onsite multi-family housing preferred.
Must be proficient in Microsoft Word, Excel, PowerPoint, Outlook.
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