Room Attendant

Description

• Maintain proper and clean uniform and grooming standards.
• Clean and maintain all terraces of the hotel.
• Comply with Work Rules and Standards of Conduct as set forth in the Employee Handbook.
• Clean and maintain the main guest entrance area and adjacent plaza area including but not limited to removal of cigarette butts, trash, snow, leaves etc.
• Adhere to the established standard of safety, fire regulations, and department procedures and policies.
• Clean guest rooms and suites following the established procedures and standards.
• Complete work assignments from the Housekeeping Department as assigned using required keys, equipment, supplies, etc.
• Adhere to meal break policy and proper payroll procedures.
• Offer assistance to any guest in a courteous and friendly manner.
• Report to work on time. Is aware of the schedule at all times and if unable to attend work, notifies the Supervisor in adequate time as per Faena policy.
• Ensure cleanliness and tidiness in occupied rooms, turndown rooms and check-out rooms as assigned.
• Remove all garbage and recyclable items and place in the appropriate bins inside the service area.
• Replace flowers as needed
• Prepares assigned rooms for turndown guests.

Requirements

• Able to utilize PMS/App to be advised of assignments and/or any computerized applications.
• Endure various physical movements throughout the work areas
• High school diploma or equivalent preferred.
• Familiarity with proper cleaning techniques and safety protocols.
• Excellent attention to detail and cleanliness.
• Respond properly in any hotel emergency or safety situation.
• Must be detail-oriented and quality-driven.
• Ability to manage time and meet deadlines for room assignments.
• Strong communication with colleagues and supervisors.
• Ability to work in a fast-paced, physically demanding environment.
• Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds
• Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift
• Ability to move safely in uneven terrain or in confined spaces
• Bilingual preferred (Spanish/English).
• Ability to work efficiently and independently with minimal supervision.
• Minimum 1 year of experience in luxury hotel housekeeping preferred.

Benefits

• Restocks used amenities such as shampoo, lotions, cotton balls, stationery, etc., as needed.

Training + Development

Interview process

Visa Sponsorship

Security clearance