Field Service Tech II

Performs mechanical repair, process startup and customer training of Andritz supplied equipment located at customer facilities. Provides customer operational and mechanical technical assistance to existing installations. Train new company service technicians. Responsible for in house assembly and repair of new or second hand equipment and rebuilds of customer owned equipment when not performing field service activities.

• Maintain a professional and courteous manner during the performance of all duties with both internal employees and customers Promotes and furthers Andritz’s goals through the development of good customer relationships
• Assist in the maintenance of all rental / pilot units.
• Make visual inspections with precise hand and finger movements, with reasoning and problem solving ability.
• Verification of proper installation of Andritz supplied equipment using safe lifting/rigging practices
• Perform as required, mechanical service, installation checkout and process startup.
• Assist and advise spare parts recommendations to customers relative to technical matters and critical on-hand parts.
• Prepare daily and weekly field service reports along with supporting pictures/documents used for billing purposes. Also required for future reference in reviewing historical data specific to the equipment and jobsite conditions
• Maintain a professional and courteous manner during the performance of all duties with both internal employees and customers
• Assist in the promotion of spare parts and repair business.
• Confer with responsible technical personnel on proper implementation of field service activities.
• Promotes and furthers Andritz’s goals through the development of good customer relationships
• Assist as required with spare parts, equipment, and repair orders.
• Perform as required, in-house repair work or new equipment assembly
• Assist as needed in test trials (setting up, assisting in running the tests, and cleanup)
• Execute quality control procedures and inspection on subcontracted and vendor items.
• Manage, as well as, hands-on field service execution of repairs while ensuring a timely flow of information and coordination of work that includes creative thinking.

and recognized professionalism while at site

• Capable of rigging and handle cranes, forklifts and other lifting equipment
• Must be able to use most hand tools and have well developed mechanical aptitude. Capable of rigging and handle cranes, forklifts and other lifting equipment Must have ability to use precision measuring instruments and the ability to read and interpret engineering drawings and blueprints. Basic experience in maintenance environment to include troubleshooting, defining failure and corrective action plans during machine down situations Ability to Weld Carbon Steel/Stainless Steel a plus (Mig, Tig, Fluxcore) Conduct Handheld Vibration analysis - past experience a plus Electromechanical Technology degree or trade school a plus PLC programming experience and knowledge (ie. AB, Siemens S7, Modicon Concept, GE Cimplicity, IFix, Wonderware) required for specific positions filled
• The physical demands of this position require the ability to walk, sit or stand for long periods of time.
• Problem solving abilities
• The physical demands of this position require the ability to walk, sit or stand for long periods of time. Must be physically able to lift a minimum of 75 pounds, and have the dexterity to bend and stoop for long periods of time. Must be able to climb ladders and maintain balance on catwalks and platforms. Make visual inspections with precise hand and finger movements, with reasoning and problem solving ability.
• Basic experience in maintenance environment to include troubleshooting, defining failure and corrective action plans during machine down situations
• Must be able to climb ladders and maintain balance on catwalks and platforms.
• Travel – required full time as scheduled
• Must be physically able to lift a minimum of 75 pounds, and have the dexterity to bend and stoop for long periods of time.
• Conduct Handheld Vibration analysis - past experience a plus
• Electromechanical Technology degree or trade school a plus
• Mechanical and Process knowledge of different Andritz manufactured equipment.
• Must have ability to use precision measuring instruments and the ability to read and interpret engineering drawings and blueprints.
• Computer Skills: Microsoft (Windows, Word, Excel).
• Must be able to use most hand tools and have well developed mechanical aptitude.
• Good mechanical aptitude.
• PLC programming experience and knowledge (ie. AB, Siemens S7, Modicon Concept, GE Cimplicity, IFix, Wonderware) required for specific positions filled
• Current OSHA training and wears appropriate Personal Protection Equipment (PPE) as required for each specific jobsite
• Good mechanical aptitude. Mechanical and Process knowledge of different Andritz manufactured equipment. Experience at reading basic engineering drawings. Computer Skills: Microsoft (Windows, Word, Excel). Problem solving abilities
• Ability to Weld Carbon Steel/Stainless Steel a plus (Mig, Tig, Fluxcore)
• Experience at reading basic engineering drawings.