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Digital Specialist
N C Machinery Co.
Heavy‑equipment dealer and service provider for Caterpillar machinery across Western Washington and Alaska.
Monitor performance dashboards for our Cat digital tool programs (e.g. VisionLink, Parts.Cat.Com, etc.), track KPIs such as adoption, data quality and user engagement.
Support rollout and adoption: help identify training needs.
Collect, clean, and consolidate data from multiple sources (CRM, dashboards, Excel, etc.)
Analyze data to find insights: trends, gaps, opportunities, areas of under‑performing usage, anomalies, errors.
Create regular reports/visualizations for leadership that help inform strategy, tool improvements, customer success, growth.
Translate data into actionable insights and recommendations for internal stakeholders (service, sales, marketing).
Work with end users to support technical problems and provide training.
Work with technical teams (IT / BI) to maintain dashboards, ensure metrics are accurate, data pipelines work, and troubleshoot data issues.
What you bring
excel skills
proactive
curious
problem solving
project management
detail-oriented
Advanced Excel skills.
Proactive, curious; willingness to dig into data and ask questions.
Problem‑solving mindset; ability to prioritize; good project management skills.
Strong attention to detail; capacity to ensure data accuracy, integrity.
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