Protects people and property via life‑safety, security, communication & electrical systems.
Reconcile billing records with financial systems to maintain consistency and accuracy.
Reconcile monitoring statements with issued vendor and customer billing.
Task for the NY State Contract will consist of preparing and submitting quarterly pricing updates using Excel, track and report M/WBE subcontracting and spending to meet contract goals, and manage monthly reporting requirements, including compliance documentation. Use the NYS Contract System (NYSCS) to submit utilization reports.
Provide courteous and helpful customer service over the phone, addressing inquiries and resolving issues promptly; take detailed messages and relay important information to the relevant team members.
Review booking documents and set up new monitoring and service agreements accurately and on time in the ERP system.
Address billing-related inquiries from clients, resolving issues in a timely and professional manner.
Facilitate effective communication within the organization, ensuring messages are relayed accurately and promptly.
Assist in compiling data for financial reports and other administrative purposes.
Manage incoming phone calls, directing them to the appropriate departments or individuals.
Assist with various administrative tasks such as filing, data entry, and record maintenance.
Ensure accurate billing information and rates are used for each transaction.
Collaborate with various departments to ensure seamless workflow and customer service.
Review client purchase orders to ensure invoicing accuracy and acceptance.
Generate and process invoices for products/services provided to clients and customers.
Demonstrated customer service skills and professionalism.
Strong organizational and time management abilities.
Discretion in handling confidential information.
Excellent verbal and written communication skills.
Familiarity with government contracts or compliance reporting with M/WBE programs is a plus.
Familiarity with billing software and financial systems is preferred.
High school diploma or equivalent.
Proficient in using office software (e.g., Microsoft Office Suite, spreadsheets, email).
Proven experience as a billing clerk, administrative assistant, or in a similar role.
Ability to handle multiple tasks efficiently and meet deadlines.
Attention to detail and high level of accuracy in work.
THE POSITION IN A NUTSHELL Sciens Building Solutions is seeking a highly organized and detail-oriented individual to join our team as a Service Billing Coordinator. This multifaceted role involves managing billing processes and providing support with our contract with New York State along with general finance. The ideal candidate should possess strong communication skills, be proficient in administrative duties, and have a keen eye for accuracy and efficiency.
Paid time off plan and holidays.
Professional career development opportunities.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Tuition reimbursement.
Competitive salary based on qualifications.
Life insurance.
401(k) matching.