Change Communications Manager

Description

One of our functions is going through a significant level of organisational change – roles and responsibilities of the team, their systems and their processes. The leaders of the function are looking for help in delivering this change through communications. The role will involve working with the leaders and colleagues across the business to build and deliver engaging change communications that improve awareness and understanding of change and the future for this function.

You’ll also be part of the wider internal comms team and support on our ‘business as usual’ communications and the work we’re doing on our main business priorities.

• Supporting the development and delivery of other communication channels; making sure they’re fit for purpose and regularly reviewed as well as looking for opportunities to do things better through digital channels (i.e. intranet, social media, E-newsletters, digital screens etc).
• Making sure we’re getting the right information to the right people, in the right way and at the right time, particularly the way we communicate organisational and operational change.
• Working closely with the wider communications team so we’re all delivering the overarching business communication priorities and the overall Communication Strategy for Thames Water.
• Managing relationships with internal stakeholders to build trust and confidence in the business.
• Working with colleagues across the Corporate Communications team to make sure all our messaging is lined up. What we say inside, reflects what we say outside.
• Working with Leadership teams and colleagues across the organisation to build and deliver the appropriate change communications strategy that lives the culture we are trying to build with this change.

Requirements

Working at Thames Water

That’s where we need help. We’re looking for an experienced Change communications pro to join the team on an initial 6-month fixed-term contract.

• A strong previous track record in change communications is essential.
• Strong interpersonal and negotiating skills.
• Be familiar with MS office (Word, Excel, Outlook and PowerPoint).
• An excellent standard of written and spoken English.
• Design and video editing skills would be a bonus.

Benefits

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

An opportunity to join a company that offers its employees a rewarding career path, allowing individuals to reach their full potential. This is an exciting time to join Thames Water as we continue to deliver our innovative turnaround plan.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

Base location - Hybrid - Reading

• Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• Performance-related pay is directly linked to company performance measures and targets.
• Personal Medical Assessments – Open to all once a year.
• Competitive salary of up to £60,000 per annum, depending on your experience.
• Generous Pension Scheme through AON.

Training + Development

Interview process

Visa Sponsorship

Security clearance