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Assistant Community Manager - 33
Lakeshore Management
Assist community manager in admin, leasing, maintenance, resident relations, and budgeting.
9d ago
$18 - $20
Junior (1-3 years)
Full Time
Oak Park Terrace, WI
Onsite
Company Size
500 Employees
Service Specialisms
Property Management
Community Management
Real Estate Investment
Property Development
Construction Services
Turnkey Solutions
Design and Architecture
Project Management
Sector Specialisms
Manufactured Home Communities
Affordable Housing
Multi-Family Communities
All-Ages Communities
55+ Retirement Communities
Role
What you would be doing
rent collection
inventory management
property inspections
budget management
lead management
staff management
- Ensure that all rents are collected by months end and that handled delinquency accounts are handled.
- Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete and perform weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.
- Serves our employees and residents to improve their lives – This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.
- Maximize the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure.
- Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
- Responsible for the hiring, onboarding, training and performance management of the maintenance technicians and assistant managers of the property.
- Prepares budget for labor and operational costs, responsible for managing labor and operational costs to ensure compliance with budget. Full accountability of budget performance and development.
- Direct sales and marketing activity. This includes having up to date sales materials, home flyers, banners and promotions posted and available to potential buyers. Also, making sure homes for sale are posted on appropriate sites such as Craigslist, Facebook and other sites. Follow-up on lead management. Processing and completing all sales paperwork.
- Collaboration and team work – Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.
What you bring
management experience
customer service
regulatory knowledge
high school
office software
bilingual
- 3 years of related management experience in retail, hospitality or property management preferred;
- Experience in Customer service or resident relations;
- Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing;
- High School Diploma or equivalent is required;
- Must be flexible, willing to work Saturdays, and able to adapt in a fast paced and ever-changing environment;
- Proficiency in office productivity software; proficiency in rent management-based software preferred;
- Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other’s ideas. Acts with empathy and focus, while able to resolve problems.
- Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.
- Bilingual in English/Spanish, preferred.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- employment contingent upon successful completion of pre‑employment background screening, including a drug test.
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Company
Overview
- Founded to manage and operate manufactured home communities, the company has built a solid reputation over the years.
- Focused on providing quality, affordable housing options across the United States, they manage properties in multiple states.
- Known for their dedication to creating safe and well-maintained communities for residents.
- Their portfolio spans a diverse range of residential developments, ensuring long-term stability and growth for their properties.
- Significantly expanded since its inception, with a strong presence in the residential and commercial real estate sectors.
- Specialize in managing properties that cater to a wide variety of residents, offering personalized service and a focus on customer satisfaction.
- Standout projects include the revitalization of older manufactured home parks, bringing new life and value to the communities.
- Ability to scale operations efficiently allows them to maintain quality service while growing their network of managed properties.
- Focusing on residents and empowering employees to recognize their role in the company's success.
- Committed to a value-add approach, prioritizing community improvement and a long-term ownership strategy.
- Committed to resident satisfaction through high-quality, affordable housing in family and 55+ communities.
- Focus on employee development through training, internal promotion opportunities, and building a skilled and motivated team.
- Driven by leadership attributes such as integrity, transparency, empathy, teamwork, accountability, continuous improvement, and achieving results.
- Actively hires U.S. veterans and military spouses as part of broad recruitment strategy.
- States welcoming diversity on team to better meet diverse resident needs and expectations.
- Values diversity of employee backgrounds and paths, emphasizing those differences as a strength.
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