Engine Service Trainer

• Implement and continuously refine the FPT Strategic Training Program for OEMs, dealers, and internal personnel, ensuring all activities align with contractual obligations, customer commitments, and departmental KPIs.
• Develop and update training materials, manuals, and multimedia resources. Continuously improve course content based on new technologies, diagnostic tools, and feedback from participants and field engineers.
• Cooperate closely with the Global Training Team and Regional Aftersales Departments to assess training needs, align curricula, and ensure all training programs meet FPT’s global standards for timing, accuracy, and customer satisfaction.
• Participate in global and regional meetings, share best practices, and contribute to the continuous enhancement of the FPT Global Training Network.
• Provide expert guidance on complex diagnostic and repair issues during and after training sessions, serving as a trusted technical reference for the network.
• Design, prepare, and deliver high-impact training sessions—both classroom and hands-on—covering diagnostics, maintenance procedures, emissions systems, and product updates for FPT engines and ATS (After Treatment Systems).
• Conduct pre- and post-assessments, evaluate results, and maintain performance metrics to measure training effectiveness and identify opportunities for improvement.
• Manage logistics for all training activities, including travel, equipment, facility preparation, and learning materials.
• Build and maintain strong working relationships with customers and dealer personnel. Gather feedback to improve training outcomes and ensure field readiness for new product launches and service procedures.

EEO Statement

The position will be temporarily located in our Westchester, IL office until our new Burr Ridge, IL testing lab facility is ready.

Internal candidates MUST notify their HR Department before applying.

• Capable of standing for extended periods during training delivery and demonstrating hands-on procedures.
• Highly self-motivated, detail-oriented, and capable of working independently or within cross-functional global teams.
• Strong understanding of mechanical, electrical, and electronic systems, including diagnostic software and data interpretation.
• Proven hands-on experience diagnosing and repairing diesel engines, powertrains, or after-treatment systems (ATS).
• Comfortable working in both classroom and workshop environments.
• Must be able to lift up to 25 lbs. and handle training tools, diagnostic equipment, and related materials.
• Excellent communication, presentation, and facilitation skills in both classroom and workshop settings.
• Bachelor’s degree preferred. In lieu of a degree, a High School Diploma with 5+ years of experience in engine or machine diagnostics and 5+ years of service or technical training experience will be considered.
• Ability to travel up to 50%.
• Prior experience in developing or delivering technical training strongly preferred.
• Ability to translate complex technical data into clear, actionable learning experiences.
• Proficiency with MS Office, virtual training platforms (Teams, WebEx, Zoom), and Learning Management Systems (LMS).
• Frequent computer and presentation equipment use.

• Immediate medical, dental and vision coverage on date of hire
• Stellantis vehicle discount program
• Paid Maternity and Paternity Leave
• Amazing holiday schedule, including shutdown between Christmas and New Year's
• Generous 401k match
• Tuition assistance
• Potential opportunities to visit our Global HQ in Turin, Italy
• Flexible Paid Time Off