Description

• Trace orders as required and notify customers of any activity concerning their merchandise
• Assist with lost and found merchandise in the warehouse
• Coordinate special, last-minute shipping requests with the Shipping department, expediting any orders, as necessary
• Research Warehouse Management System (WMS) transaction logs to correct or verify any outstanding issues
• Assist in any inventory corrections needed as discovered throughout the workday
• Research and correct any branch variances
• Report any customer feedback to management, including any signs of customer dissatisfaction
• Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventories count, etc., in a courteous and efficient manner
• Answer incoming telephones calls in a cheerful, courteous, and timely manner and take messages when necessary
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
• Contribute to a culture and environment focused daily on employee safety and a safe work environment. Assume responsibility for immediately addressing safety concerns
• Generate all necessary information required for special orders

Requirements

• Ability to work overtime as needed
• Handles or works with potentially dangerous equipment - Frequently – 21% to 50%
• Up to 50 pounds - Occasionally – up to 20%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%
• Up to 10 pounds - Constantly – at least 51%
• Experience with Microsoft Office (Word, Outlook, and Excel) Software and the Web is required
• Proficiency in all aspects of department RF scanner, Warehouse Management Software (WMS), AS400, or other systems in use at Distribution Centers
• Certification to operate forklift, hand truck, pallet jack and other warehouse equipment. Training will be provided by the company
• Must be willing to be trained on all the following material handling equipment: Forklifts, stand-up reach truck, High-Reach Narrow-Aisle, Stand-Up Rider pallet Jack that conform to OSHA safety training requirements. Training will be provided by the company as needed
• High School or GED - Preferred
• Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
• Properly use and understand all computer programs and hardware necessary for completion of the job task
• Ability to read, write, and comprehend simple instructions, short correspondence, and memos
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to apply concepts of basic math skills to work environment
• Sit: Must be able to remain in a stationary position - Constantly – at least 51%
• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%
• Ability to deal with problems involving several concrete variables in standardized situations
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%
• Up to 25 pounds - Frequently – 21% to 50%
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%
• 1+ years of warehouse or distribution center experience

Benefits

• Life Insurance
• Commuter Transit Benefits
• Tuition Reimbursement
• Paid company holidays plus flexible personal days per year
• Career Advancement Opportunities – We like to promote from within
• Medical, Dental, and Vision Insurance
• Employee Discount Programs
• Short-Term and Long-Term Disability Insurance
• Professional Training & Development Programs
• Health & Wellness Programs
• 401K with Employer Match
• Flexible Spending Accounts
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Paid vacation and sick time

Training + Development

Interview process

Visa Sponsorship

Security clearance