KSI Kitchen and Bath Design Support

Description

Design Support team members play a key part in enhancing the overall client experience by ensuring that the design team can focus on what they do best – delivering creative solutions and exceptional service.

• Process purchase orders with accuracy and attention to detail.
• Support clients throughout the design and installation journey by answering basic questions and helping relay messages to the design team.
• Greet and assist showroom visitors with professionalism and warmth.
• Support the team in day-to-day administrative tasks that keep operations running smoothly.
• Ensure timely follow-up with customers by updating CRM systems and assisting with scheduling and communication.
• Create quotes and input data into our design and ordering systems.
• Coordinate with internal departments, vendors, and installers to support project timelines.
• Maintain accurate records in our CRM and order management systems.
• Shadow experienced designers to gain exposure to KSI’s design process and customer experience standards.
• Assist designers in preparing client presentations, project designs, and supporting documentation.
• Monitor order status and assist in resolving any delays or discrepancies.
• Help maintain showroom appearance, including updating samples and displays.
• Learn and develop proficiency in design tools such as 2020 Design.

Requirements

We are seeking a detail-oriented, motivated, and service-driven individual to join our team as Design Support. This role is essential in providing administrative and design assistance to our showroom-based Kitchen & Bath Designers. Whether you're early in your career and eager to learn the systems, products, and processes that set KSI apart, or you're an experienced professional looking to contribute your strengths to a high-performing design team, this role offers a rewarding path forward.

• Team-oriented with a willingness to support others and grow in a collaborative environment.
• Excellent organizational and communication skills.
• Strong computer proficiency and ability to learn new software quickly.
• Associate’s degree or higher (preferred).
• 2+ years of administrative, customer service, or order entry experience (required).

Benefits

• Family-owned, rapidly growing company with a people-focused culture.
• Discounts on cabinetry and home improvement products.
• Competitive base compensation commensurate with experience, with opportunities for growth.
• Career development opportunities.
• Comprehensive benefits including medical, dental, vision, 401(k) with match, PTO, and more.

Training + Development

Interview process

Visa Sponsorship

Security clearance