NRI- Relationship Manager
Acura Solutions Ltd
Lead elite bankers to grow NRI client base, drive revenue and ensure global service.
2 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Vadodara, Gujarat, India
Office Full-Time
Company Size
150 Employees
Service Specialisms
Consulting
Recruitment
Talent Acquisition
IT Services
Project Management
Sector Specialisms
No specialisms available
Role
What you would be doing
- Take ownership of driving RMs across Shifts which correspond to global time zones as per business requirement- US/Canada. EURO/UK, ASIA PACIFIC, Middle East etc.
- Responsible to drive Balance buildup, Inward remittances, Product cross sell, Customer activation on Digital channelsto enhance health of managed books / RM portfolios.
- Ensuring Digital adoption and completion of the assigned Tasks, triggers, campaigns, and client outreach programs launched by Central office / NRI product teams, assigned to the Elite Bankers
- Envisage data driven sales plans for the managed book to improve portfolio quality. Ensure regular reviews, daily engagement, and training to the team.
- Incumbent is responsible to ensure that the Elite Bankers provide quality service delivery to bank customers and ensure process adherence.
- Envisage data driven sales plans for the managed book to improve portfolio quality. Ensure regular reviews, daily engagement, and trainings to the team.
- Ensuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branch. Collaborate with Branch Banking for any Customer Servicing or Service fulfillment.
- Ensuring the Elite Banker Team achieves goal sheet objectives and revenue targets to earn incentives. Also, responsible for monitoring quality of engagement for the team
- Ensure all sales activity is recorded as per the organizational process and all bank policies are adhered to by self and t
- Ensuring Digital adoption and completion of the assigned Tasks, triggers, campaigns, and client outreach programs launched by Central office / NRI product teams ,assigned to the Elite Bankers
- Enhancing engagement with HNI customers through Non face to face calls with Elite Bankers, support functions in peer group and quality NTB Acquisitions.
- Client requests and complaints to be addressed efficiently within stipulated timelines.
What you bringBenefits
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Delivering tailored engineering solutions across a wide range of sectors.
- Providing end-to-end services in construction, infrastructure, and water management projects.
- Ensuring quality, efficiency, and sustainability in every phase from residential buildings to large-scale industrial projects.
- Standing out in the utilities and energy industries with a focus on both public and private sector projects.
- Handling projects across several regions to modernize infrastructure and promote sustainable development.
- Known for an innovative approach to tackling complex challenges, leveraging cutting-edge technologies and a skilled team of experts.
- Integrity: We act with honesty, transparency, and accountability in everything we do.
- Innovation: We foster creativity and encourage bold thinking to drive exceptional results.
- Excellence: We are committed to delivering high-quality solutions and continuously improving.
- Collaboration: We believe in the power of teamwork and sharing knowledge to achieve success.
- Customer-Centricity: Our clients are at the heart of everything we do, and we prioritize their needs.
2035 Net Zero
Carbon Emissions Target
Committed to achieving net-zero carbon emissions by 2035, reflecting a strong environmental commitment.
- Focus on reducing energy consumption and optimizing resource usage.
- Partnerships with sustainable suppliers to enhance environmental responsibility.
- Ongoing efforts to minimize waste and increase recycling across all operations.
- Regular monitoring and reporting of environmental impact and progress toward sustainability goals.
2025
Gender Parity Target
Aim to achieve equal representation of genders in senior leadership roles by 2025.
- Ongoing mentorship and training programs to support underrepresented groups.
- Promotion of equal opportunities in hiring and career advancement.
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