Institutionalize problem management, post‑incident reviews, and service improvement
Govern identity and access patterns (hybrid identity, Conditional Access, MFA, federation), data residency, integration models, and zero‑trust alignment.
Define and maintain the multi‑year platform roadmap aligned to Suffolk’s growth, productivity, and modernization goals.
Drive right‑sizing via usage analytics, entitlement hygiene, and contract terms (EA renewals, true‑ups, price protections).
Serve as final technical escalation point for ambiguous or multi‑domain issues. Licensing Strategy & Cost Optimization
Oversee modernization and migrations from legacy SharePoint/file services to SharePoint Online. Security, Governance & Compliance
Lead Microsoft licensing strategy (E‑series, F‑series, add‑ons, Power Platform SKUs, security suites) to balance capability and cost.
Set information, security & integration architecture, site provisioning, metadata/search, retention policies and content lifecycle strategy for the enterprise intranet and collaboration.
Mentor platform engineers; scale best practices through documentation and enablement.
Prioritize and sequence investments across collaboration, identity, endpoint, security, and analytics capabilities.
Define the CoE model, environment strategy, DLP policies, and ALM standards for Power Platform and Dataverse.
Establish measurable outcomes (cost, reliability, security posture, adoption, experience) and track progress. Enterprise Architecture & Technical Leadership
Enable citizen development safely via guardrails, templates, controls, and training. SharePoint Online & Collaboration Strategy
Review and approve designs; lead high‑impact technical spikes, pilots, and complex migrations.
Align stakeholders across IT, Security, Legal, and business units; represent the platform in enterprise forums.
Partner with Finance and Procurement on forecasting, commercial negotiations, and contract governance. Premier/Unified Support Engagement
Champion adoption of next‑gen features (e.g., Copilot, Viva, Loop) through readiness assessments, data governance, licensing analysis, and measured rollouts.
Partner with InfoSec/Compliance to implement Microsoft Purview (sensitivity labels, retention, DLP, eDiscovery) and Defender controls.
Manage the Microsoft support relationship (SAM/TAM), escalation paths, and proactive services (RAPs, workshops, risk assessments).
Define tenant‑wide governance (provisioning, lifecycle, guest access, external sharing) and measure adherence. Leadership & Enablement
Experience leading EA renewals/true‑ups and managing Premier/Unified Support relationships.
Own reference architectures and standards for Exchange Online, Teams, SharePoint/OneDrive, Entra ID, Intune, Purview, and Power Platform.
10+ years in enterprise IT; 5+ years leading and scaling Microsoft platforms in large or multi‑site environments.
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.
Hands‑on expertise with PowerShell, Microsoft Graph, and automation at scale.
Demonstrated success designing governance models and evolving complex tenants while maintaining reliability and compliance.
Expert knowledge of Microsoft 365, Power Platform, Entra ID, Intune, Defender, and associated licensing/commercial models.
Benefits