Provides periodic written reports on calls, customer contact, proposals, quotes, expenses, travel and tradeshow activities, as well as oral presentation as required.
Responds promptly to all technical sales inquiries and visits with clients as necessary. Prioritizes work assignments and follow up responses to clients inquires and proposals in coordination with the commercial team.
Manages the relationship with clients by determining client needs and expectations. Relates necessary information to operations to maintain customer satisfaction.
Explains the different product certifications programs available to clients and the requirements for control of production.
Performs certification projects and project reviews (CB, Full & Category) as required to maintain technical qualifications.
Prepares written pricing proposals for services for clients, working with the commercial team and as required with the technical operations staff.
Represents CSA Group at assigned trade shows, exhibits, conferences and client presentations. Identifies and communicates business opportunities and competitive trends. Executes defined market strategies and business initiatives, as assigned.
Works cooperatively with others, as the lead or the support person in calls, trade shows, and presentations.
Participates in associations and outside organizations deemed appropriate by the commercial business unit leader. Establishes and maintains a list of contacts to be shared with others on team.
Maintains positive contacts within organization to exchange, explain and interpret information or ideas and follow up on client’s requests.
Becomes fully knowledgeable in all national / international standards through research of standards, documentation, bulletins and technical articles and participates in Standards development work.
Provides technical guidance and mentoring for Energy Storage fire testing
Participates in CSA Group Technical Network, Technical Panel as required and may support international standards development. As a technical authority both inside CSA Group and across industry may participate in technical committees, authoring technical papers, etc.
Performs project management on active projects in testing laboratory to ensure maximum throughput and customer satisfaction
Mentors junior certifiers and lab staff as required
In partnership with the New Account Managers & Strategic Account Managers, establishes and maintains account relationships to meet personal sales targets, emphasizing the expanded use of CSA Group services.
Evaluates industry reports, territory databases, external competitive information and develops territory analysis or provides input to others for presentation and reporting to manager.
Actively seeks value added opportunities that increases customer interest and promotes the use of new services for CSA Group. In collaboration with the New Account Managers, contacts inactive and former CSA Group customers to attempt to regain work. Communicates with appropriate Operations staff as required during the sales process.
Maintains accurate and complete client files for the assigned customers and territory, including the input of new/existing client information into the sales database. Additional reporting may be requested as needed.
Requirements
engineering degree
energy storage
project management
problem solving
csa standards
sales
Sales or Marketing experience preferred
Ability to cope with unpredictable schedule, regular work interruptions, multiple deadlines and targeted goals.
Excellent listening and retention skills.
Strong organization, creativity and project management skills to plan for projects, events and conferences.
Problem resolution skills, to deliver high quality and timely services.
Initiate and ability to develop new customer contacts.
Bachelor's Degree in Engineering, Registration as a Professional Engineer desirable, with six or more years of experience in energy storage industry; or a three years College Diploma in a relevant technological discipline, with six or more years of work experience in similar industry
Responsive and pleasant when dealing with external and internal customers, peers and co-workers.
Ability to work independently.
Mentoring skills.
Computer proficiency (word processing).
Extensive knowledge of standards relating to energy storage fire testing
High level of communication skills (verbal and written).
Public speaking - oral and written proposal and presentations.
Shares knowledge with other staff and CSA Group as a whole through written or verbal communication and training events.
High level of initiative to meet or exceed targeted goals with minimal supervision.
Knowledge of CSA Group, UL and IEC standards pertaining to energy storage; variety of test procedures
Ability to prepare project quotations for cost and time. Classify product by use, environment and function. Determines applicable requirements / test / standards. Determine sample requirements and method / location for testing / evaluation best suited to customers’ needs.
Is able to explain test rationale and outcomes to customers.
Strong problem-solving ability; detail oriented.
Benefits
Flexible in schedule and time management.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1919
Year Founded
The company was established in 1919 as the Canadian Engineering Standards Association.
$300M
Annual Revenue
The company's estimated annual revenue is approximately $300 million.
30+ Labs
Global Network
The company operates over 30 labs across 14 countries, showcasing its extensive global reach.
Through its non-profit standards arm and commercial testing, inspection, and certification subsidiaries, it generates revenue while advancing technical standards.
Typical projects include certifying household products, industrial equipment, energy systems, and medical devices to rigorous safety and performance standards.
Sector specialisms span quality codes & standards, testing & certification, energy efficiency, cybersecurity, industrial and hazardous locations, medical and laboratory equipment, and building products.
Notably accredited by the Standards Council of Canada, its iconic registered mark signals independent validation of safety and compliance.
An unusual fact: its testing arm funds its standards mission, enabling a self-sustaining model blending commercial and public good.
Culture + Values
Integrity
Collaboration
Innovation
Excellence
Customer Focus
Accountability
Environment + Sustainability
Net Zero by 2050
Emissions Target
Aim to achieve net zero emissions through comprehensive sustainability initiatives.
Implemented energy-efficient practices across operations.
Commitment to reducing carbon footprint in all aspects of product certification.
Advocated for the development of sustainable standards across various industries.
Focused on minimizing environmental impact through strategic partnerships and sustainability programs.
Inclusion & Diversity
has established a comprehensive strategy to promote a diverse and inclusive workplace
has set goals to increase gender diversity across all levels of the organization
continues to monitor progress and maintain accountability on diversity-related goals