Housing Management Coordinator
Home Group
Provide housing management support to vulnerable tenants, handling tenancy, rent & benefits.
22 days ago ago
£25,838 - £25,838
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Swadlincote, England, United Kingdom
Hybrid
Company Size
3,000 Employees
Service Specialisms
Integrated housing
Health care services
Social care services
Supported property development
Property design
Construction
Procurement
Asset management
Sector Specialisms
Social Rent
Mid-Market Rent
Factored Customers
Housing Management
Community Resources
Residential Treatment Facilities
Mental Health Services
Custom Home Building
Role
What you would be doing
occupancy
health safety
tenancy management
rent accounting
benefit claims
vacancy turnover
- You’ll also make sure our service achieves maximum occupancy, and that we are health and safety compliant!
- You’ll provide a housing management service to our customers, supporting them to manage their tenancy and rent accounts.
- You’ll also help our customers with their housing benefit claims and making sure that these are received on their rent account
- You’ll be supporting our customers with all their tenancy requirements and making sure they have a safe place to live
- You’ll turn around vacant bed spaces so that new customers who need our help can move in quickly.
What you bring
housing management
safeguarding
risk assessments
time management
communication
tech savvy
- As Housing Management Coordinator you’re experienced in managing a housing management caseload and overseeing landlord and housing management duties
- You will have some experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.
- You’re great at managing your own time and have strong written and verbal communication skills.
- To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!)
- 34 days leave, rising to 39 (this includes bank holidays and a “me day”).
- You’ll be working between the hours of 09:00-17:00 Monday and Tuesday and 9am to 12.30pm on a Wednesday. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend doing the things that matter to you!
- Instant pay access with Stream
- Customers with mental health, physical or learning disabilities.
- Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support
- 800+ discounts on shops, holidays, days out, tech and more
- Work your way with flexibility to balance life and work
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
- 2 paid volunteering days each year
- Career path with development and excellent training package.
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- we can’t offer a certificate of sponsorship (cos) for this role.
Information not given or found
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Company
Overview
55,000 homes
Homes Delivered
Across the UK, the company has successfully delivered housing solutions to communities in need.
- Founded with a vision to transform lives through safe, secure, and affordable homes.
- Provides housing, care, and support services, specializing in helping vulnerable individuals.
- Operates across multiple regions in the UK, focusing on residential and healthcare sectors.
- Known for innovative solutions, including supported housing and social care integration.
- Collaborates with local authorities, charities, and healthcare providers to maximize impact.
- Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs.
- Continues to expand its reach with a focus on enhancing community well-being and individual independence.
- We are passionate about making a positive difference to people’s lives.
- We believe in treating people with respect, dignity, and fairness.
- We are committed to making housing and services accessible and inclusive for all.
- We focus on creating innovative solutions that meet people’s needs.
- We work together as one team, driven by shared goals and values.
- We strive to deliver outstanding services and exceed expectations.
- We take pride in our integrity, transparency, and accountability.
Net Zero by 2050
Net Zero Commitment
The company is dedicated to achieving net zero carbon emissions by a specific year.
- Aim to improve sustainability through energy-efficient measures.
- Focusing on reducing energy consumption and increasing renewable energy sources.
- Adopted sustainable construction practices in new developments.
- Track and report environmental performance annually.
X% increase
Women in Leadership
The proportion of women in leadership roles has grown significantly over the past year.
- Focused on building an inclusive culture where everyone feels valued.
- Aim to increase gender diversity at all levels, with a focus on leadership roles.
- Implemented training programs to promote inclusive leadership and support diverse teams.
- Actively supports flexible working to improve work-life balance.
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