Eaton
A global leader in power management, providing energy-efficient solutions for various industries.
18 hours ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Beachwood, Ohio, United States
Office Full-Time
Company Size
105,000 Employees
Service Specialisms
Sector Specialisms
Description
ticket management
bug resolution
testing
deployment
release communication
documentation
Manage intake, triage, and resolution of system-related tickets for the CoE Demand Planning team. Collaborate with IT and business support teams to address bugs, integration challenges, and recurring issues. Translate business needs into functional specifications, secure approvals, and prioritize enhancements based on impact and feasibility. Support testing and deployment of new capabilities into production.
Coordinate post-deployment communications for demand planning updates, including system changes, process refinements, and incident resolutions. Maintain training documentation, issue release notes, and lead briefings to keep business teams informed and equipped. Foster strong engagement with planning stakeholders to support adoption and alignment.
Requirements
kinaxis maestro
siop
root‑cause
communication
bachelor's
7+ years
The role requires a bachelor's degree from an accredited institution and at least seven years of experience in supply-chain planning or operations management (e.g., SIOP, demand planning, materials management). Candidates must have a minimum of five years working with advanced planning tools such as Kinaxis Maestro or O9 solutions and be able to work in the United States without corporate sponsorship.
- Demonstrated Kinaxis expertise in demand‑planning workflows, post‑deployment support, and system optimization.
- Strong knowledge of forecasting processes, planning parameters, and SIOP frameworks in a global manufacturing environment.
- Proven ability to manage system incidents, conduct root‑cause analysis, and coordinate resolutions across IT and business teams.
- Skilled at gathering business requirements, creating functional specifications, prioritizing enhancements, and supporting deployment of new capabilities.
- Excellent communication skills for post‑deployment updates, training documentation, and stakeholder engagement to drive adoption.
- Experience in a Center of Excellence or enterprise planning environment.
Benefits
Training + Development
Interview process
Visa Sponsorship
- must work in the u.s. without corporate sponsorship now or in the future.
Security clearance
- qualified applicants with arrest or conviction history will be considered; background check occurs after a conditional offer.
Overview
Over 100 years
Years in operation
The company has been operational for over a century, demonstrating its long-standing presence in the industry.
Over 175 countries
Countries Operated
Eaton operates its business across 175 countries, showcasing its global reach and influence.
- global leader in power management, providing energy-efficient solutions for managing electrical, hydraulic, and mechanical power.
- products and services span across industrial, commercial, residential, and infrastructure markets.
- innovative solutions in energy storage, electrical distribution, and industrial automation.
- instrumental in advancing technologies for utilities, transportation, and energy management.
- recent standout projects include large-scale energy management systems for smart cities and utilities.
- systems are crucial for sectors ranging from renewable energy to water resources management.
- history of growth through acquisitions, continuously expanding global footprint and product offerings.
Culture + Values
- Develop employees by helping them succeed not just at work, but in life as well
- Delight customers by understanding their challenges and delivering real solutions proactively
- Deliver for shareholders by doing what's right
- Support communities by offering time and talent to meet social and economic needs
- We are ethical
- We are passionate
- We are accountable
- We are efficient
- We are transparent
- We learn
- Doing Business Right reflects unwavering commitment to highest ethical practices and standards of behavior
- Our brand promise: we make what matters work
Environment + Sustainability
31% GHG Reduction
Operational Emissions Reduced
The company has reduced its operational greenhouse gas emissions by 31% since 2018, amounting to 302,845 metric tons of CO2 equivalents.
Carbon Neutral by 2030
Commitment to Carbon Neutrality
The company aims to achieve carbon-neutral operations by 2030, focusing on reducing carbon emissions across all operational activities.
58M Metric Tons (Scope 3)
Scope 3 Emissions in 2023
In 2023, the company reported Scope 3 greenhouse gas emissions of 58,449,862 metric tons of CO2 equivalents, reflecting emissions from the entire value chain.
$3B Invested
Sustainable R&D Funding
The company has committed over $3 billion to research and development for sustainable solutions, highlighting its investment in eco-friendly innovations.
- Aiming to reduce Scope 1 and Scope 2 GHG emissions by 50% by 2030 compared to 2018 levels.
- Targeting a 15% reduction in Scope 3 emissions by 2030 from 2018 levels.
- Achieving zero-waste-to-landfill certification for 79% of manufacturing sites, up from 75% in 2022, with a 2030 target of 100%.
- Certifying 16% of manufacturing sites as zero-water-discharge, surpassing the 2030 target of 10% for water-stressed sites.
- Independent verification of Scope 1 and Scope 2 GHG data with reasonable assurance and Scope 3 data with limited assurance.
- Deploying clean-energy projects such as solar microgrids, PV installations, and carports, reducing over 20,000 metric tons of CO2 equivalents annually.
Inclusion & Diversity
28% Women
Representation in Salaried Roles
Women make up nearly 28% of salaried positions, striving toward a 2030 goal of 40%.
24% Minorities
U.S. Minority Representation
U.S. minorities comprise over 24% of salaried positions, aiming for 34% by 2030.
54% Leadership
Global Leadership Team Composition
Over half of the global leadership team are U.S. minorities.
2/3 Board
Board Member Diversity
Two-thirds of Board members identify as women or U.S. minorities.
10K Members
Inclusion Resource Groups
Eight Inclusion Eaton Resource Groups (iERGs) serve over 10,500 members globally.
100% Equality
Disability Equality Index
Received a perfect score of 100 on the Disability Equality Index for three consecutive years.
100% Equality
HRC Corporate Equality Index
Achieved a perfect score of 100% on the HRC Corporate Equality Index for eight consecutive years.
- Company-wide pay equity assurance processes are in place for U.S. minority and global gender pay equity.
- Eight Inclusion Eaton Resource Groups (iERGs) are present in 60 countries.
- Awarded as one of the Best Companies for Women in India by Avtar & Seramount.
- Received multiple global inclusion awards for commitment to diversity and inclusion.