Construction Products Support Engineer

Company logo
Hilti North America
Hilti North America provides high-quality tools, technology, and services for construction professionals.
Technical support engineer for Hilti anchors, providing engineering solutions and sales assistance.
24 days ago ago
Junior (1-3 years)
Full Time
Plano, TX
Field
Company Size
30,000 Employees
Service Specialisms
Technical Services
Engineering
Consulting
Project Management
Training & Education
Tool Repair & Maintenance
Design Support
Fire Protection Consulting
Sector Specialisms
Energy
Industrial
Power sector
Mining
Oil and Gas
Construction
Infrastructure
Buildings
Role
What you would be doing
technical support
engineering support
product submittals
territory coverage
lead generation
product approvals
  • Provide technical sales support through telephone and email related business
  • Provide engineering support through the composition of letters regarding the application of Hilti products for external customers
  • Create engineering product submittals for field personnel to facilitate the sale of key products
  • Provide Field Engineer territory coverage as agreed with MO Technical Service management
  • Protect Hilti from liability exposure through utilization of sound engineering judgment
  • Collect customer data and provide leads to Field Engineers in order to maximize coverage and penetration in the field
  • Understand and apply approvals and listings for Hilti Anchor and DF products correctly in verbal and written communication with customers
  • Provide Field Engineers with corporate support and relevant product information
  • Meet assigned deadlines for project assignments
  • Complete defined projects (e.g. presentation and intranet development, small testing projects, and other engineering assignments) in order to help support the activities of Hilti Field Engineers and other sales’ personnel
What you bring
engineering degree
eit
microsoft office
blueprint reading
problem solving
teamwork
  • Job requires walking on construction sites and uneven surfaces, as well as climbing scaffolding, ladders, and stairs during all seasons of the year
  • Must be able to walk on construction projects, climb scaffolding, and lift and carry up to 65 pounds of Hilti product
  • Ability to effectively use Microsoft Word, Excel, and PowerPoint
  • Desires to relocate to Western United States locations after 2 years in role, required
  • Ability to communicate effectively with engineers, architects, contractors, and Hilti personnel through verbal and written response
  • Remain current in the knowledge of building codes relative to the application of Hilti Anchor and DF products
  • Bachelor’s Degree in Engineering required – Civil or Structural preferred
  • Ability to organize and utilize large amounts of reference information both in hardcopy and electronic files
  • Aptitude to read and understand blueprints, construction specifications, and documents
  • E.I.T. preferred
  • Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti, Occupational Safety and Health Administration (OSHA), and General Contractors
  • Ability to function effectively on teams
  • Ability to identify, analyze, and solve technical problems
Benefits
  • Primarily office conditions with occasional visits to jobsites.
Training + Development
Information not given or found
Company
Overview
1941
Year Founded
The company was established in 1941, marking the beginning of its legacy in the construction industry.
  • is a leading provider of innovative products, services, and solutions for construction professionals.
  • portfolio includes power tools, fastening systems, and construction software designed to increase productivity on job sites.
  • solutions span diverse sectors, with a strong presence in industrial, commercial, residential, and infrastructure projects.
  • focuses on quality, providing equipment and services for everything from building foundations to complex commercial infrastructure.
  • offers cutting-edge technology and a commitment to delivering long-lasting, reliable solutions to its customers.
  • provides consulting services, project management support, and training for construction professionals.
  • projects often involve large-scale builds such as skyscrapers, bridges, and commercial complexes.
  • remains at the forefront of the construction industry, constantly evolving its offerings to meet the demands of modern building and infrastructure challenges.
Culture + Values
  • Integrity
  • Performance
  • Commitment
  • Innovation
  • Teamwork
  • Customer Care
  • Excellence
Environment + Sustainability
2050
Net-zero commitment
Committed to achieving net-zero emissions through strategic sustainability initiatives.
  • Targets to reduce greenhouse gas emissions in line with the Science Based Targets initiative (SBTi).
  • Implementing energy efficiency measures to reduce carbon footprint in operations and products.
  • Use of recycled and renewable materials in products.
  • Increasing circularity through product repair, refurbishment, and recycling services.
Inclusion & Diversity
  • Focuses on building a diverse workforce and fostering an inclusive work environment.
  • Aims to increase the number of women in leadership positions.
  • Promotes equal opportunities for all employees, regardless of gender, background, or ethnicity.
  • Regularly tracks and reports on gender and diversity metrics.
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