Team Leader

Description

• Undertake quality checks at the centre and associated administrative duties
• Management of staff, coaching, leading and assessing.
• Ensure that our colleagues inspect taxis and private hire vehicles to meet TfL licencing criteria
• Liaise with colleagues and TfL over policy, procedures, and changes
• Ensuring that data is managed correctly and securely on site
• Ensuring health & safety checks occur regularly on site in line with company procedures
• Acting as an escalation point with customers, where appropriate.

Requirements

• Close attention to detail, ability to check documentation to ensure it is accurate and check vehicles to ensure they are in line with the licencing rules
• Excellent customer service skills
• Ability to coach, mentor and train other staff
• Ability to multitask and be flexible to take up other tasks appropriate to the role
• Full clean UK driving licence
• Strong report writing abilities

Benefits

• Staff benefits designed to suit you, from discounts on high street and online shopping to travel, socialising and wellbeing
• Hours: Monday - Friday 8 hours a day with potential for overtime and weekend working during busy periods
• Enhanced Maternity and Paternity Package NB subject to eligibility criteria
• 20 days annual leave plus bank holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance