Vendor Operations Executive

Description

The Vendor Operations Executive will be responsible for managing day-to-day vendor coordination, assigning tasks, ensuring adherence to timelines, and supporting payment and approval workflows. This role involves working closely with internal teams and external vendors to ensure task completion, operational efficiency, and vendor satisfaction.

• Coordinate with internal teams (ops, QA, logistics, finance) to ensure smooth task flow.
• Assist in onboarding of new vendors.
• Coordinate with finance for payment approvals and disbursement.
• Maintain payment tracker and vendor ledger status.
• Communicate policies, process updates, and performance expectations clearly.
• Ensure service quality and adherence to SOPs.
• Track and monitor ongoing work to ensure timely completion within defined TAT.
• Follow up with vendors for task updates, dependencies, and delays.
• Maintain records, tracking systems, and tools for vendor operations.
• Maintain vendor performance reports and dashboards (task completion, TAT, delays, status logs).
• Build and maintain strong working relationships with vendors.
• Monitor escalations and proactively resolve or forward to relevant teams.
• Assign daily tasks to vendors based on availability, location, skill requirements and workload.
• Verify vendor invoices and work completion before processing payments.

Requirements

4.Vendor Relationship Management

• Knowledge of payment cycles, invoicing or vendor contracts.
• Exposure to end-to-end operations and vendor ecosystem.
• Proficiency in MS Excel, Google Sheets or similar tools.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced and process-driven environment.
• Bachelor’s degree in Business, Operations, Supply Chain or related field.
• Strong follow-up, coordination, and planning skills.
• Experience in field operations, workforce management or service execution.
• Experience in vendor management, operations, procurement, logistics, or service coordination preferred.

Benefits

• Opportunity to be part of a fast-growing organization.

Training + Development

Interview process

Visa Sponsorship

Security clearance