Front Desk Agent

Description

• Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
• Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
• Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay.
• Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
• Support the goals of the hotel through teamwork and collaboration with all departments.

Requirements

• Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.

Benefits

• Get paid daily
• Group insurance, including medical, dental, vision and company-paid life insurance.
• Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
• Paid time off
• Company-matched 401(k) plan
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!

Training + Development

Interview process

Visa Sponsorship

Security clearance