Housing Manager

Description

• Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints.
• Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.
• Managing our voids process including liaising with local authorities.
• As a team we’re critical to supporting our customers. This means you’ll cover the hours of 9 am to 5.30 pm Monday to Friday. The good news is that you will have a degree of flexibility, as it’s the team’s unwritten rule that you attend the important appointments in life.
• You’ll look after a number of patches and neighbourhoods

Requirements

• To get from A to B, you’ll need a valid driving licence and a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
• You have, or are willing to work towards Chartered Institute of Housing Level 3
• You’ll need a Standard DBS check done and we pay for that.
• You are experienced in the housing sector and understand housing management, housing law and in an ideal world universal credit too!
• Confident working with external partners and stakeholders such as local authorities, MP’s etc

Benefits

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, The option to buy 5 more, and time off for volunteering too!
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• This is a hybrid role and in an average week, you’ll spend days working from our community patches
• Through visibility, engagement with customers and proactivity on our estates, you’ll really get to get to know our communities.
• Through visibility, engagement with customers and proactivity on our estates, you’ll really get to get to know our communities. This will help us to improve our local neighbourhoods.
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Like being part of a team but appreciate that this is a role where you’ll spend most of your time working in our local estates.

Training + Development

Interview process

Visa Sponsorship

Security clearance