Service Manager

Description

• Lead and manage a team of electricians and service technicians, providing training, guidance, and fostering a collaborative, high-performance, and safety-focused work environment.
• Conduct performance reviews, implement quality control measures, and collaborate with project managers and other departments to integrate service work into broader projects.
• Manage budgets and resource allocation, monitor costs, and work with the finance team to achieve financial goals.
• Oversee staffing decisions, scheduling, project coordination, and timely completion of service calls, installations, and repairs, ensuring work aligns with quality standards, codes, and client expectations.
• Prepare and review operational reports to identify improvements, ensure compliance with safety and legal standards, and drive customer satisfaction.
• Build and maintain strong client relationships by assessing needs, providing accurate estimates, resolving service issues promptly, and developing new business opportunities.

Requirements

• Strong experience in commercial electrical services and operations management.
• High school diploma or equivalent; Electrical apprenticeship or trade school education is preferred.
• Proven ability to manage and motivate a team.
• Minimum of 5 years of experience in electrical services, with at least 2 years in a managerial or supervisory role.
• Detail-oriented with strong problem-solving capabilities.
• Proficient in scheduling, budgeting, and managing service operations.
• OSHA 30-hour certification is preferred.
• Electrical certifications (Journeyman or Master Electrician).
• Excellent leadership, communication, and interpersonal skills.
• In-depth knowledge of electrical codes, regulations, and safety protocols.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance