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Construction Billing Analyst
Mckenney'S, Inc.
McKenney's provides mechanical contracting, service, and engineering solutions for diverse sectors.
Manage construction billing, invoice processing, and customer support.
Lead monthly meetings with account managers to review, update, and follow up on aging invoices
Perform data management using reporting tools to proactively identify, address, and resolve billing discrepancies
Review unbilled reports and resolve outstanding issues to meet AR deadlines proactively
Submit and send invoices to customers following customer-specific billing requirements
Collaborate with account management teams to meet customer requests for billing documentation, ensuring thoroughness and attention to detail
Help maintain a shared mailbox to update existing customer and site information requests
Communicate with account managers and customers to gather any information necessary to complete the billing process
Review service work order documentation and provide billing information to account managers for approval
Use Salesforce to research customer details, update work order information, and ensure billing records are accurate and up to date
Provide timely updates on billed invoices that are over 30 days past due
Become a subject matter expert on specialized customer billing requirements, including customer-specific billing portals
Review, edit, and send customer proposals and service maintenance contracts, ensuring completeness and alignment with billing requirements
Review, bill, and submit project invoices for assigned account managers, ensuring accuracy and completeness
Actively contribute to simplifying and enhancing the customer experience through critical thinking and process improvement
Collaborate with customers, account managers, technicians, and other departments to solve billing-related issues, utilizing critical thinking and problem-solving skills
What you bring
construction accounting
salesforce
microsoft office
accounting degree
4+ years
communication
Must possess and maintain an exceptional work ethic, uphold company values, and demand the highest standard of conduct from self and others
Exudes a positive attitude with customers, peers, and other McKenney’s team members
4+ years of experience in construction accounting or related roles
High school diploma or GED
Excellent communication skills—both written and oral
Previous experience in the construction or building services industry
Ability to use time productively, maximize efficiency, and meet challenging work goals
No or very limited physical effort required
Strong interpersonal skills and desire to be a team player
Minimum three years of experience in a billing, accounting, or related customer service role
2 or 4-year college degree in business, accounting, or related field
Able to demonstrate a serious commitment to accuracy and quality while meeting goals or deadlines
Ability to prioritize work and manage multiple projects
Ability to take on additional responsibilities as needed, as well as determine and manage priorities with minimal guidance
Experience with Salesforce or other CRM programs
Demonstrated experience in Cost Plus Billing, Lean Waivers, Project Billing, etc
Experience with Microsoft Word, Excel, Outlook, and Adobe PDF
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