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Facility Executive-Soft Service
Jll
Oversees and manages all non‑technical facility services across multiple sites.
7d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Bengaluru, Karnataka, India
Onsite
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
emergency plans
quality control
vendor management
cost savings
tech implementation
service audits
- Stay informed about industry trends and best practices in facility management
- Develop and maintain emergency response plans for soft services
- Lead and mentor a team of facility managers and service providers
- Ensure business continuity in the event of service disruptions
- Implement and maintain quality control systems for all soft services
- Regularly evaluate vendor performance and implement improvement plans as needed
- Analyze costs and implement cost-saving measures without compromising service quality
- Act as the primary point of contact for facility-related issues and inquiries
- Maintain effective communication with building occupants, senior management, and other stakeholders
- Oversee the delivery of soft services, including but not limited to:
- Conduct regular satisfaction surveys and address feedback
- Implement new technologies and processes to improve service delivery and efficiency
- Prepare and manage annual budgets for soft services
- Set performance standards and key performance indicators (KPIs) for soft services
- Develop and maintain strong relationships with key vendors
- Develop and implement strategic plans for soft services management
- Ensure compliance with health, safety, and environmental regulations
- Develop and implement sustainable practices in soft services delivery
- Conduct regular service audits and implement corrective actions
- Collaborate with other departments to align soft services with overall organizational goals
- Review and approve invoices from service providers
- Ensure compliance with corporate social responsibility initiatives
- Select, negotiate, and manage contracts with external service providers
What you bring
facility software
vendor management
5+ years
bachelor's
operations
leadership
- Strong knowledge of facility management software and technologies
- Experience with contract and vendor management
- 5+ years of experience in facility management, with at least 3 years in a similar role
- Bachelor's degree in Facility Management, Hotel Management, Business Administration, or related field
- Proven track record in managing large-scale facility operations and budgets
- Understanding of relevant health, safety, and environmental regulations
- Excellent leadership, communication, and problem-solving skills
- Security and reception
- Food services and catering
- Cleaning and janitorial services
- Mail and courier services
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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