ERP Technology Manager
Clayton
Manage ERP admin & OIC teams, oversee Oracle ERP operations, projects, and automation.
20 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Maryville, TN
Office Full-Time
Company Size
20,000 Employees
Service Specialisms
Construction services
Manufactured housing
Project Management
Consulting
Engineering
Design
Technical Services
Turnkey
Sector Specialisms
Manufactured Homes
Modular Homes
Mobile Homes
Energy-efficient Homes
Affordable Housing
Role
What you would be doing
oracle support
automation deployment
continuous delivery
uptime monitoring
test tracking
env planning
- Serve as a mentor to other team members.
- Communicate test environment availability to project management and quality assurance
- Create plans to deliver environments to support sprint-based development
- Produce monthly reports on the Operational Health of team & present to Leadership
- Coordinate with appropriate Teams to Provide ongoing support for Oracle environments
- Represent ERP activities to release engineers to automate the deployment and configuration of applications to test environments and production
- Develop KPIs to track efficacy of test environment delivery efforts
- Leading personnel management, including staff recruitment, performance assessment and training
- Develop process to track test environments required for QA
- Forecast environment requirements based on anticipated future demand from multiple application development teams
- Design systems to support continuous delivery and adapt test environment management to support on-demand, self-service automation
- Oversee the responsibilities contained in the Maintenance Runbooks
- Is the Primary delegate to see through completion of Business-Critical requests escalated outside of normal processes
- Frequent review of key metrics and processes to determine process optimizations
- Monitor and guarantee uptime of Oracle environments
- Resolve conflicts between teams competing for limited testing resources
- Partnering with Major Incident team and providing updates on incident progress, notifying service desk team of impending changes or agreed outages, etc.
- Collaborate with the ERP Support on knowledge management matters, including policy decisions on tiered support, article content, strategy etc.
- Lead OCI team and align backlog of work with prioritized projects led by ERP portfolio team.
- Escalation point for leadership incidents/service requests that they cannot resolve within agreed timescales, and partnering to provide a viable solution
What you bring
itil
sdlc
project management
oracle
ci/cd
devops
- Mastery of ITIL (Information Technology Infrastructure Library) principles, experience with Software Delivery Life Cyle (SDLC)
- Proven experience in project management, group facilitation, and data gathering
- Excellent analytical problem-solving skills with the ability to think outside of the box
- Strong ability to work effectively within time constraints, changing priorities, and independently.
- In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
- Bachelor's degree or equivalent technical and business experience.
- Familiar with development practices in the Oracle environment.
- Proficiency in leading both in-person and remote teams
- Experience with Application release and CI/CD tools.
- Understanding of DevOps fundamentals
- Strong ability to manage assigned projects or programs that are aligned to operations and strategic objectives
- Experience in supporting and/or interacting within a large corporate environment
- Strong analytical, problem solving and project management skills
- Experience in dealing with third-party-provided services
- Keen attention to detail, organized, and ability to articulate and document potential solutions
- Proven ability to work independently, effectively within time constraints and changing priorities
- Proven ability to mentor and coach the team, create personal development plans and conduct frequent 1:1s with team members
- Excellent interpersonal, verbal, and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts
- Paid Time Off for Volunteer work.
- Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
- Onsite gym with variety of classes, wellness, professional and personal
- Quarterly bonus program.
- Quarterly profit share bonus program
- Onsite fitness facility with full gym, workout classes, volleyball and basketball, ping-pong, and disc golf course.
- Competitive benefits including 401(k) with 100% company match of the first 4%; medical, dental and vision plans; paid time off days and holidays.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Technical Coordinator Jobs in Knoxville United StatesSystems Administrator Jobs in Knoxville United StatesProject Coordinator Jobs in Knoxville United StatesTechnical Admin Jobs in Knoxville United StatesOperations Manager Jobs in Knoxville United StatesIT Project Manager Jobs in Knoxville United StatesIT Operations Jobs in Knoxville United StatesTechnical Manager Jobs in Knoxville United States
Company
Overview
50,000+ homes annually
Annual Production Capacity
Operates across multiple facilities and retail outlets to achieve this output.
1.5M+ homes sold
Total Homes Delivered
Achieved over 1.5 million home sales by 2009, marking a significant milestone.
- Refurbishes and resells used mobile homes, expanding into a national builder.
- A Berkshire Hathaway subsidiary with over 40 facilities and 350 retail locations.
- Vertically integrated operations include manufacturing, sales, financing, and insurance.
- Specializes in manufactured, modular, CrossMod®, site-built, and tiny homes.
- Offers customizable single-family homes, affordable tiny homes, and hybrid CrossMod® homes.
- Innovates with factory-built eBuilt® energy-efficient homes and Clayton Built® quality initiatives.
- Produces modular sections up to 16 × 76 ft and owns its own supply chain.
- Operates lines for military, dormitory, and multi-family housing.
- Customer-Focused: We strive to provide exceptional service and high-quality homes to all our customers.
- Integrity: We conduct ourselves with the highest ethical standards, fostering trust and respect in all our relationships.
- Innovation: We continuously evolve by embracing new technologies and ideas to create better homes and solutions.
- Community: We are committed to supporting the communities where we live and work, positively impacting families and neighborhoods.
- Safety: We prioritize the health and safety of our employees and customers through careful planning and adherence to best practices.
2050 emissions
Ambitious climate target
Aiming to achieve net-zero emissions by 2050
- Implemented energy-efficient building practices in manufactured homes.
- Committed to reducing waste, conserving water, and reducing energy consumption in manufacturing processes.
- Promote green building materials and collaborate with suppliers to ensure sustainable practices.
- Exploring renewable energy solutions for both operations and homes.
A diverse and inclusive workplace
Commitment to Diversity
The company is dedicated to creating an environment that values diversity and inclusion.
Employee resource groups
Inclusion Initiatives
The company has implemented employee resource groups and initiatives to foster an inclusive culture.
Leadership programs
Leadership Development
The company offers training and leadership programs aimed at increasing diversity in leadership roles.
Broad range of backgrounds
Workforce Diversity
The company actively recruits from a wide range of backgrounds to ensure a diverse workforce.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio