Senior Field Services Operations Staff Manager

Description

• Provide data analysis, metric trending, and insights to guide strategy, operational improvements, and long-term planning.
• Serve as a change agent by driving Lean initiatives and embedding continuous improvement across Field Services.
• Support strategic manpower planning using SIOPs and ensure effective tactical staffing during outage seasons.
• Interpret internal and external business challenges and recommend best practices to improve products, processes, and services.
• Lead the Field Services Training organization, including leadership development programs, the Field Engineering Program (FEP), and internship/co-op programs.
• Responsible for the Inflation Reduction Act (IRA) and prevailing wage program implementation for applicable work scopes.
• Oversee schedule development and maintenance to support reporting, forecasting, and decision-making.
• Manage the Outage Project Management Office and partner with Operations Finance to ensure successful planning, budgeting, and execution of outages.
• Coordinate resources to achieve operational excellence and business goals, including maintaining and managing Field Services KPIs.
• Lead the Operations organization, including Staffing & SIOPs, Training, Contractor Alliance Management, WFSC operations, San Jose Training Center, and the Outage Project Management Office
• Establish and maintain Field Services business procedures.
• Oversee the contractor/vendor alliance strategy, including performance management, relationship oversight, and continuous improvement.
• Responsible for organizational LEAN initiatives including sharing best practices across Field Services product lines to ensure project delivery optimization.
• Partner with Field Services leaders to define and execute overall business strategy and annual operating plans.
• Develop and implement standardized business processes, process controls, and daily operational metrics.

Requirements

• Bachelor’s degree in engineering, Business, or related field.
• Proven track record in strategic business planning and operational execution.
• Minimum of 10 years’ experience in operations, project management, program leadership, Lean management, or Equivalent.
• Demonstrated leadership skills, including coaching and developing senior professionals.
• Experience transforming complex data into strategic insights.
• Experience establishing a vision and translating it into clear, actionable priorities.
• Strong oral and written communication skills with the ability to influence at senior levels.
• Prior Field Services or power generation industry experience preferred.
• Experience leading large teams in complex, technical environments.
• Strong customer service orientation and commitment to operational excellence.
• Ability to build consensus across multiple organizations and stakeholders.
• Strong financial acumen and accountability.

Benefits

• Own budgets for Field Services Capital, Training, and NPIs

Training + Development

Interview process

Visa Sponsorship

Security clearance