Inside Sales Representative at New Castle Building Products in Northborough, MA | Kablio

Role

Description

inventory management

delivery coordination

work orders

customer returns

product knowledge

quote preparation

Work closely with Branch Manager
Maintain material stock in showroom
Coordinate customer delivery requirements with the dispatcher
Preparing computer generated work orders for customers
Handle and process customer returns
Develop and maintain a working technical knowledge of products sold
Preparing quotes for potential customers
Occasional purchasing of inventory

Requirements

sheet metal

communication

technical knowledge

fast-paced

customer service

math

Prior experience with sheet metal fabrication or metal roofing is a plus
Excellent communication skills
A good memory to be able retain a working technical knowledge on vast amounts of building materials.
Able to work in a fast-paced environment
Must have a can do, customer service first attitude
Basic math skills

Benefits

Paid vacation and holidays
Unparalleled work environment
401(k) with discretionary employer match
Benefits: Medical/Dental/Vision/Life Insurance
Competitive pay

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 2002

Year of Establishment

The company was established in 2002 when Kris Steele acquired and transformed a small sheet-metal business.

Over 20 Branches

Branch Network

The company operates more than 20 branches across six Northeastern states, ensuring local manufacturing and quick lead times.

Revenue $70-77M

Annual Revenue

The company's revenue is estimated between $70 million and $77 million, driven by strong growth and repeat customers.

Evolved from humble warehouse beginnings into a full‑service distributor spanning roofing, waterproofing and metal solutions.
Specializes in residential and commercial roofing, waterproofing, siding, decking, trim and metal roofing.
Partners with major vendors like GAF, Firestone, Johns Manville and FiberTite for quality product offerings.
Expands its capabilities through its New Castle Metal arm, offering standing seam roofing and local fabrication.
Expands its capabilities through its New Castle Metal arm, offering standing seam roofing and local fabrication.
Built on family values and hands‑on leadership, maintaining continuity since its roots in early 20th‑century sheet‑metal.
Typical projects include residential roofing jobs, commercial roof systems, metal roofing fabrication and waterproofing.
Known for combining small‑town customer care with streamlined regional reach and industry expertise.

Culture + Values

Integrity – We are committed to acting with the highest level of integrity and honesty in all our business dealings.
Customer Focus – We put our customers first and work to exceed their expectations.
Collaboration – We work together, leveraging our individual strengths to achieve the best outcomes for the company and our customers.
Excellence – We are driven to provide the highest quality products and services, ensuring continuous improvement.
Innovation – We embrace change and continuously seek new ways to improve processes and products.
Accountability – We take responsibility for our actions, decisions, and performance.

Environment + Sustainability

2050

Net Zero Target

Aim to achieve net-zero emissions by the year 2050.

Reducing carbon footprint across operations through improved energy efficiency.
Working to use more sustainable materials in production.
Implementing recycling initiatives in manufacturing processes to reduce waste.
Minimizing water usage across all facilities.
Meeting or exceeding environmental regulations in every region.

Inclusion & Diversity

Committed to building a diverse workforce.
Focus on gender equality with an active initiative to increase female representation in leadership roles.
Promote inclusive hiring practices across all levels of the organization.
Ongoing training programs to foster an inclusive culture.

Articles

Careers

Meet the Team

Request a Quote

Company

Overview

Founded in 2002

Year of Establishment

The company was established in 2002 when Kris Steele acquired and transformed a small sheet-metal business.

Over 20 Branches

Branch Network

The company operates more than 20 branches across six Northeastern states, ensuring local manufacturing and quick lead times.

Revenue $70-77M

Annual Revenue

The company's revenue is estimated between $70 million and $77 million, driven by strong growth and repeat customers.

Evolved from humble warehouse beginnings into a full‑service distributor spanning roofing, waterproofing and metal solutions.
Specializes in residential and commercial roofing, waterproofing, siding, decking, trim and metal roofing.
Partners with major vendors like GAF, Firestone, Johns Manville and FiberTite for quality product offerings.
Expands its capabilities through its New Castle Metal arm, offering standing seam roofing and local fabrication.
Expands its capabilities through its New Castle Metal arm, offering standing seam roofing and local fabrication.
Built on family values and hands‑on leadership, maintaining continuity since its roots in early 20th‑century sheet‑metal.
Typical projects include residential roofing jobs, commercial roof systems, metal roofing fabrication and waterproofing.
Known for combining small‑town customer care with streamlined regional reach and industry expertise.

Culture + Values

Integrity – We are committed to acting with the highest level of integrity and honesty in all our business dealings.
Customer Focus – We put our customers first and work to exceed their expectations.
Collaboration – We work together, leveraging our individual strengths to achieve the best outcomes for the company and our customers.
Excellence – We are driven to provide the highest quality products and services, ensuring continuous improvement.
Innovation – We embrace change and continuously seek new ways to improve processes and products.
Accountability – We take responsibility for our actions, decisions, and performance.

Environment + Sustainability

2050

Net Zero Target

Aim to achieve net-zero emissions by the year 2050.

Reducing carbon footprint across operations through improved energy efficiency.
Working to use more sustainable materials in production.
Implementing recycling initiatives in manufacturing processes to reduce waste.
Minimizing water usage across all facilities.
Meeting or exceeding environmental regulations in every region.

Inclusion & Diversity

Committed to building a diverse workforce.
Focus on gender equality with an active initiative to increase female representation in leadership roles.
Promote inclusive hiring practices across all levels of the organization.
Ongoing training programs to foster an inclusive culture.

Articles

Careers

Meet the Team

Request a Quote