Online Sales Consultants

Description

• Acts as resource to sales team by sharing lead information and feedback.
• Follows up with lead after appointment to close the loop and, in coordination with sales consultant, determine next steps.
• Manage inbound phone calls as directed by leadership team.
• Meet or exceed monthly conversion targets.
• Submits website changes to corporate marketing group.
• Provide information regarding community and surrounding area.
• Communicates appointment details to lead, including time, date, location with driving directions, name of sales consultant, direct phone number for sale consultant.
• Attends and participates in sales meetings
• Provides referrals to lenders and other resources as needed.
• Visits communities regularly to establish strong working relationship with sales team and insure accurate and timely knowledge of product and location.
• Provides Sales Team with all information about lead’s needs and preferences to insure warm and smooth transfer.
• Reports metrics regularly to leadership team, including number of leads, conversion of leads to appointment, percentage of appointments kept, conversion of kept appointment to sale, conversion of lead to sale
• Enters all pertinent information into CRM including records of all interactions with lead.
• Assesses lead’s needs and preferences to determine appropriate community and product.
• Maintains tracking records including lead information, appointments scheduled and kept, Sales resulting from appointments
• Schedules appointments for leads at appropriate community.
• Oversight of electronic marketing efforts, including eblasts to leads, prospects and real estate agents.
• Promptly respond to all inquiries utilizing email, phone, text and mail as appropriate.
• Audits division and community web pages regularly.

Requirements

• Demonstrates thorough knowledge of DRB practices and products.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance