Leasing Consultant

Description

• Interact professionally with other employees, customers, vendors, and suppliers.
• Helps to address and resolve issues.
• Delivers high level resident satisfaction while maintaining Fair Housing Practices.
• Assists with community social media as directed, following all set standards for quality and frequency provided.
• Focuses on resident retention, assisting with resident events and appreciation campaigns.
• May assist with administrative duties as directed
• Provides service to new applicants to help get approval, coordinates leasing documents for move in and performs move in orientation for each new resident.
• Provides excellent service to existing residents for their housing needs.
• Communicates and coordinates with onsite and support team as needed to ensure resident needs and experiences are handled with an exceptional level of service.
• Prospect generation through creation of advertising online, business outreach, and other various grass roots campaigns.
• Produces sales results commensurate with the company’s performance benchmarks.
• Maintains accurate records in software and files.
• Prepares the office and tour path for business.
• Assists with package handling.
• Encouraged/Expected to participate in industry appropriate networking groups. Encouraged/Expected to participate in service projects, and to establish and maintain contacts within the community to promote Centerspace.
• Evaluates and has expertise in assigned community(s) competitors’ offerings and pricing by conducting regular surveys and visits.
• Coordinates communication with residents via phone, email, text, resident portal, resident app, etc.
• Responsible for managing the sales/leasing funnel at the assigned community(s).

Requirements

• Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
• Computer Skills – To perform this job successfully, an individual should be computer literate and have knowledge of Property Management software; MRI preferred; working knowledge of Outlook, Word, and Excel. The ability to use a computer in a professional manner is required.
• Work effectively as a team contributor on all assignments.
• Required: High School Diploma, or equivalent.
• Reasoning Ability – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and stakeholders.
• Preferred: Background in sales is preferred.
• Language Skills – Ability to read and interpret documents such as lease documents, safety rules, instructions, and procedural manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Benefits

• Monthly Leasing Commissions and Quarterly Renewal Bonuses
• Competitive PTO
• Tuition Reimbursement & Scholarship Program
• 401(k) match up to 5% per paycheck
• Generous time off - 10 paid holidays, plus diversity day and your birthday
• Medical/Dental/Vision Benefits – 1st of Month Following Start Date
• Centerspace Stock Purchase Plan
• 32 Paid Hours of Volunteer Time Off
• 20% Rent, Parking, and Storage Discount for Centerspace rents
• Paid Caregiver and Paid Parental Leave

Training + Development

Interview process

Visa Sponsorship

Security clearance