Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
Manage and train field staff, oversee safety and service ops at Hinkley Point C
18 hours ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Kenn, England, United Kingdom
Field
Company Size
69,000 Employees
Service Specialisms
Maintenance Services
Installation Services
Modernization Services
Engineering Services
Consulting Services
Project Management
Design Services
Technical Services
Sector Specialisms
Buildings
Residential
Commercial
Transport
Utilities
Government
Role
Description
field safety
client interaction
field maintenance
route optimization
technical support
quality assurance
- Ensure all aspects of field safety are maintained.
- Meet with customers to fulfill obligations and expectations.
- Direct field maintenance and contractual service operations.
- Conduct field education and training for the workforce.
- Maintain customer quality assurance while managing labor and material costs.
- Improve efficiencies by optimizing route schedules and reducing callback rates.
- Provide technical support and assist in sales estimations and proposals.
- Authorize repair orders and track their completion.
- Lead change initiatives to enhance efficiency and communication.
Requirements
field service
lift engineering
team lead
elevator experience
communication
tech proficiency
- Possess experience in field service or lift engineering.
- Prefer experience leading a team of technicians.
- Elevator industry experience is desirable.
- Demonstrate excellent communication and leadership skills.
- Show strong computer/technology proficiency and business acumen.
Benefits
Otis offers a competitive remuneration package aligned with local standards, a company car or allowance, and enrollment in the FM Incentive scheme. The firm provides intensive training in technology, processes and soft skills, along with access to experienced colleagues for mentorship. Additional development opportunities include the Employee Scholar Program and a variety of career pathways in sales, field, engineering and major projects.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1853 Founded
Year of Establishment
Operates as a leader in vertical transportation solutions.
- Pioneered the first passenger elevator, revolutionizing urban transportation.
- Serves a wide range of sectors, including residential, commercial, and infrastructure projects.
- Their work can be seen in iconic structures like the Burj Khalifa.
- Focuses on safety, efficiency, and sustainability in urban spaces.
- Advanced smart elevator systems enhance user experience and energy efficiency.
Culture + Values
- We put people at the center of everything we do.
- We are reliable, smart and focused on the future.
- We are creating a more personal, connected world.
- We roll up our sleeves to get it done.
Environment + Sustainability
50% Reduction
Emissions Target
Aims to cut Scope 1 and Scope 2 emissions by half by 2030.
100% Certification
Zero-Waste Goal
Seeks to achieve zero-waste-to-landfill certification for all factories by 2025.
30% CO₂ Reduction
Emissions Achievement
Factories have reduced CO₂ emissions by more than 30% since 2015.
6.62M lbs Recycled
Waste Diversion
Florence, SC factory recycled over 6.6 million pounds of sheet metal in a year.
- Achieve carbon neutrality for factory electricity by 2030.
- Complete ISO 14001 certification for all factories by 2025.
- Spanish plants: San Sebastián factory LEED Platinum and 100% renewable energy; Vigo plant solar panels reducing electricity use ~30%, cutting ~44 metric tons CO₂/year.
- Science‑Based Targets initiative–approved goals: reduce absolute Scope 1 & 2 GHG emissions 55% by 2033 (2021 base year); reduce Scope 3 emissions 33% by 2033.
Inclusion & Diversity
34% Women Executives
Women in Leadership
34 percent of the company’s executives identify as women, reflecting gender diversity at the executive level.
26% Diverse Executives
Ethnic/Racial Diversity
26 percent of U.S.-based executives are ethnically or racially diverse, contributing to broader representation.
56% Diverse Board
Diverse Representation
Over half of the Board members are women, ethnically diverse, or both.
100% Gender Parity
Gender Parity Target
Aiming for equal gender representation in executive ranks by 2030.
- Employee Resource Groups support colleagues in field operations, Black/African American communities, LGBTQ+ individuals, and others.
- A six-point framework guides initiatives in anti-racism, bias education, STEM pipeline development, mental health support, and social justice.