Leasing Manager

Description

• Coordinate, staff, and attend campus events related to on/off campus housing.
• Routinely update marketing material and leasing documents to ensure accuracy.
• Conduct property tours and assist prospective residents with the leasing process, including lease signings and move-in processes.
• Manage the leasing team and ensure they are meeting leasing goals and providing excellent customer service to prospective residents.
• Assist with recruiting, hiring, and new talent acquisition initiatives.
• Develop and implement leasing strategies to increase occupancy rates and renewal rates.
• Create and implement an annual marketing plan and evaluate performance outcomes.
• Create and maintain positive relationships with current and prospective residents, as well as with local universities and colleges.
• Serve as a motivational leader to drive sales and meet objectives daily.
• Promptly input executed lease files into the leasing database and physical files.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
• Establish and nurture relationships with prospective residents and integral partnerships.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Maintain leasing files and ensure records are accurate and complete.

Requirements

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Minimum of 2 years of sales experience, strongly preferred in Student Housing.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Computer skills required: Computer literacy with working knowledge of MS Office and Entrata.
• Continually required to talk or hear
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Frequently required to walk
• Bachelor's Degree from a four-year college or university preferred.
• Problem-Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• The employee must occasionally lift and/or move up to _25_ pounds
• Demonstrated above-average verbal and written communication skills.
• Continually required to utilize hand and finger dexterity
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Possess exemplary relationship-building and networking skills.
• Demonstrate a thorough understanding of sales best practices.
• Prioritize and delegate tasks using effective time management skills.

Benefits

• Paid parental leave
• Competitive 401K match
• Paid sick leave for all employees
• EAP and LifeCare program for employees and family members Paid volunteer time
• Voting leave
• Health Savings Accounts (HSA) with generous company contribution
• Flexible Spending Accounts (FSA)
• Foundations peer cohort onboarding and mentoring program
• Leadership conferences and workshops
• Competitive and flexible medical, dental, and vision plans
• Paid vacation time and holidays
• Summer Friday program for corporate positions

Training + Development

Interview process

Visa Sponsorship

Security clearance