Support engineer-gen AI on w2 remote at Sidram Technologies in Atlanta, GA | Kablio

Sidram Technologies

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Support engineer-gen AI on w2 remote

Sidram Technologies

Smart tech provider delivering utility monitoring, rebate management, IT staffing, apps, QA & Salesforce solutions.

Develop and support AI agents and MCP servers, integrate via APIs, monitor performance.

14 days ago ago

Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)

Full Time

Atlanta, GA

Remote

Company Size

150 Employees

Service Specialisms

Software Development

IT Consulting

Web Development

Cloud Solutions

Cybersecurity

Data Analytics

Sector Specialisms

Telecom

Energy

Banking

Finance

Supply Chain Management

Healthcare Technology

Retail

Consumer

Role

Description

mcp servers

ai agents

system monitoring

api integration

workflow automation

Build, configure, and troubleshoot MCP servers and custom tools for LLM-based applications.
Develop, maintain, and support AI agents for enterprise automation and workflow orchestration.
Monitor system performance, logs, and tool interactions to ensure high availability.
Integrate agents with enterprise systems using REST APIs, webhooks, and backend services.

Requirements

docker

devops

python

llm frameworks

api integration

troubleshooting

Good troubleshooting skills and ability to work directly with customers onsite.
Familiarity with Docker, basic DevOps, and deployment processes.
Strong communication and problem-solving skills.
Strong experience in Python for tool and agent development.
Understanding of LLM agent frameworks (LangChain, Semantic Kernel, LlamaIndex).
Hands-on knowledge of MCP framework, tool schema design, and server creation.
Experience with API integration, JSON schemas, and backend services.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2016 Founded

Year Founded

The company was established in Georgia.

Developed platforms that help utilities, businesses and consumers manage electric, water and gas usage.
Expanded into rebate management, helping clients streamline promotions and increase sales.
Branch into IT staff augmentation, custom app development across Java, .NET, iOS and Android.
Added quality assurance, outsourcing and Salesforce consulting services—covering marketing, sales and service clouds.
Typical projects range from deploying energy-saving utility tools to building bespoke mobile and cloud apps.
Highlighted thousands of completed projects and a global branch footprint.
Run career-guidance programs to train and place emerging IT talent.

Culture + Values

We put our client at first priority and ensure that our consultants get the opportunity to feel involved.
Highly focused, committed and result‑driven Consultants
A strong cooperative infrastructure, built on the basis of creativity and commitment.
A perfect blend of energy and innovation of a startup with a vision and infrastructure of Fortune Global 500 company.
Innovation is our culture, and we always encourage professionals who think out of the box.
We firmly believe in taking good care of our clients, each other, and the healthy environment in which we work.

Environment + Sustainability

Inclusion & Diversity

Articles

Sidram Technologies LinkedIn

Sidram Technologies Website