Allbridge offers innovative technology solutions for hospitality, education, and commercial markets.
Work and communicate with multiple organizations within Allbridge.
Accepts ownership and accountability of position responsibilities and strives to deliver results for customers that establish high standards, credibility, and quality performance.
Consistently integrates Allbridge’s core values into their everyday habits by treating all customers, internal and external, professionally, honestly, and respectfully.
Work in collaboration with the project management and field installation teams, to effectively and timely prepare project equipment per contract specifications. As needed, receive, unpack, label, configure, and stage network hardware equipment, including switches, Wi-Fi, firewalls, and servers.
Handle multiple tasks concurrently through prioritization and accurate problem assessment in a potentially stressful environment.
Work with limited oversight, operating independently to prepare network hardware and software for project installations. As applicable, design network architectures by building, virtual LANs, IP Address schemes, and firewall configurations to support secure networks considering both VLANs and IP schemes.
Working with our staging team, incumbent operates independently to prepare technology hardware and software for project installations. As applicable, design network architectures by building, virtual LANs, IP Address schemes, and firewall configurations to support secure networks considering both VLANs and IP schemes. Individual will configure multiple technology platforms and work with installation team to meet shipping/installation timelines. Successful individuals typically have experience with configuring CCTV, networks and wifi hardware, voice, computers and servers. Individual will have general knowledge of operating systems and understanding of implementation scripts and config documents on hardware.
Proactively initiates testing and deploying updates to network infrastructure including critical firmware and operating system patches.
Ability to assume responsibility and ownership for work performed.
This is a temporary role requiring 40 hours per week.
Must be able to work effectively as a team member in a fast paced, and high-volume work environment, operating with a high level of detail and conscientiousness.
Strives to stay abreast of industry knowledge and performs with a high learning agility.
Must be well-versed in network operations practice and theory, with demonstrated knowledge and application to troubleshoot and diagnose computer hardware and software issues, networking equipment and VoIP equipment.
While performing the duties of this job, the employee is regularly required to stand and walk; use hands/fingers to handle or feel and reach with hands and arms. The employee is frequently required to climb, balance; stoop, kneel, crouch, crawl, talk and hear. The employee is occasionally required to sit. This job requires the ability to work from a ladder up to 12’ and extension ladders to 26’. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
Must be skilled in configuring and troubleshooting: LAN/WAN and digital switching technologies, software, hardware and servers, routers, modems, wireless, TCP/IP and QoS hardware and software
Required to have demonstrated intermediate level PC skills with the ability to effectively operate within a Windows Operating System and Windows based programs such as Microsoft Excel, Word, Outlook, SharePoint, Teams, and Project.
Customer service oriented with good interpersonal skills; able to respond promptly to client needs, follow through and resolve issues in a pleasant and helpful manner
Willingness to share knowledge with team members, superiors, and users.
Must have a strong interest in technical products and solutions.
Must have 2 years of experience with computers and operating systems. Comfortable working under deadlines.
Must be able to work independently and in a fast-paced environment.
Must possess excellent written and verbal communication skills, as well as interpersonal skills with a customer service focus in the English language.
Ability to provide technical support for co-workers, customers, and other vendors.
Operates daily with a high attention to detail, remains proactive, organized, reliable, and process-focused with ability to multi-task in a dynamic, and rapidly changing product environment work environment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Essential functions are those functions that the employee who holds the position or the candidate that desires the position must be able to perform unaided or with the assistance of a reasonable accommodation. When possible, reasonable accommodations may be made for persons who are disabled under the law. Reasonable accommodations are those accommodations which, as defined under applicable law, enable disabled individuals to perform the essential functions of their job title and to meet the employer’s expectations for the job title.