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Housing Management Worker
Home Group
Support tenants in transitional housing with property upkeep, benefits and tenancy management.
2d ago
£24,638 - £24,638
Junior (1-3 years)
Full Time
Durham, England, United Kingdom
Onsite
Company Size
3,000 Employees
Service Specialisms
Integrated housing
Health care services
Social care services
Supported property development
Property design
Construction
Procurement
Asset management
Sector Specialisms
Social Rent
Mid-Market Rent
Factored Customers
Housing Management
Community Resources
Residential Treatment Facilities
Mental Health Services
Custom Home Building
Role
What you would be doing
benefit claims
record management
safety checks
property turnaround
tenant engagement
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- You’ll also manage the admin updating records, ordering, and arranging payment for works to be done
- You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.
- To support the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void properties within set timescales. This will involve picking up a broom or paint brush!
- Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
What you bring
initiative
property management
compliance
tech savvy
enhanced dbs
collaboration
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- A background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?
- Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
- You’ll need an Enhanced DBS check done and we pay for that.
- Confidence working collaboratively with colleagues in other parts of the business as well as with external partners
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Based at our service in Durham you’ll spend your time travelling around the properties in our County Durham patch.
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- no visa sponsorship offered to external candidates.
- enhanced dbs check required (cost covered by employer).
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Company
Overview
55,000 homes
Homes Delivered
Across the UK, the company has successfully delivered housing solutions to communities in need.
- Founded with a vision to transform lives through safe, secure, and affordable homes.
- Provides housing, care, and support services, specializing in helping vulnerable individuals.
- Operates across multiple regions in the UK, focusing on residential and healthcare sectors.
- Known for innovative solutions, including supported housing and social care integration.
- Collaborates with local authorities, charities, and healthcare providers to maximize impact.
- Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs.
- Continues to expand its reach with a focus on enhancing community well-being and individual independence.
- We are passionate about making a positive difference to people’s lives.
- We believe in treating people with respect, dignity, and fairness.
- We are committed to making housing and services accessible and inclusive for all.
- We focus on creating innovative solutions that meet people’s needs.
- We work together as one team, driven by shared goals and values.
- We strive to deliver outstanding services and exceed expectations.
- We take pride in our integrity, transparency, and accountability.
Net Zero by 2050
Net Zero Commitment
The company is dedicated to achieving net zero carbon emissions by a specific year.
- Aim to improve sustainability through energy-efficient measures.
- Focusing on reducing energy consumption and increasing renewable energy sources.
- Adopted sustainable construction practices in new developments.
- Track and report environmental performance annually.
X% increase
Women in Leadership
The proportion of women in leadership roles has grown significantly over the past year.
- Focused on building an inclusive culture where everyone feels valued.
- Aim to increase gender diversity at all levels, with a focus on leadership roles.
- Implemented training programs to promote inclusive leadership and support diverse teams.
- Actively supports flexible working to improve work-life balance.
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