Installations Specialist at Motive in Buffalo-Niagara Falls Area | USD60,000-86,000 | Kablio

Role

Description

product innovation

installation docs

customer training

product installation

remote support

quality assurance

Innovation and Feedback: Collaborate closely with the Motive Field Engineering team, leveraging field experiences to inform product enhancements and innovations.
Guidance and Documentation: Create custom installation guides for specialty configurations or unique customer requests, enhancing the installation process and customer satisfaction.
Customer Engagement: Conduct on-site customer training, support trials/pilots, manage RMAs, and serve as the Lead onsite presence for strategic customer deployments.
Installation and Support: Independently or in collaboration with third-party installers, perform installations of Motive's product suite, comprising gateways, AI cameras, and accessories, across various vehicles and assets.
Escalation Handling: Manage the review and resolution of escalated technical issues, ensuring a positive outcome for all stakeholders.
Support and Troubleshooting: Provide remote assistance to third-party installers with installation questions or issues.
Quality Assurance and Improvement: Oversee strategic installation projects, perform on-site quality checks of third-party installers, and audit documentation to ensure adherence to best practices.

Requirements

vehicle wiring

electrical

iot

installation

troubleshooting

high school

Must be able to lift and move objects up to 50 lbs.
High school diploma or equivalent.
Comprehensive knowledge of vehicle wiring and electrical systems, and proficiency in interpreting technical documentation and wiring diagrams.
Ability to perform physical tasks, such as lifting equipment, climbing ladders, and working in confined spaces.
Flexibility to travel extensively (at least 50% of the time) and adapt to varying project demands and schedules.
Valid driver's license and clean driving record.
Excellent communication skills, capable of effectively training customers and collaborating with internal teams.
Strong technical background, with the ability to independently manage complex installations and troubleshoot diverse equipment.
Extensive experience in technical equipment installation, service, and repair, particularly in automotive or related industries.
Demonstrated expertise in installing IoT devices and aftermarket electronics at scale, preferably in automotive or related industries.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 2013

Year Established

The company began as KeepTruckin in 2013 with a focus on digitizing driver hours and logs for truckers.

Rebranded 2022

New Identity Year

The company rebranded to Motive in 2022 to better reflect its expanded mission of powering the physical economy.

$150M Raised in 2022

Series F Funding

The company secured $150 million in Series F funding in 2022, contributing to its valuation.

120,000+ Businesses

Global Reach

The platform supports over 120,000 businesses worldwide, streamlining operations, safety, and finance teams.

Launched with a simple goal: digitize driver hours and logs for truckers.
Evolved into an integrated platform combining IoT devices and AI-powered apps for managing vehicles, safety, compliance, assets, maintenance, and expenses.
Typical projects include rolling out fleet-wide dashcam systems with real-time safety alerts and automating compliance workflows for construction or oil-and-gas fleets.
Specializes in fleet management for sectors like trucking, logistics, construction, field service, agriculture, transit, and delivery.
A standout achievement: its Motive Card achieved a $1 billion annualized spend run rate, showcasing strong traction in spend management.

Culture + Values

Own It
Less but Better
Build Trust
Unlock Potential
Make it happen
Make it simple
Make it great
Make it different
Make it together

Environment + Sustainability

5M+ Electric Miles

Electric Vehicle Impact

Electrification initiatives have displaced over 5 million electric miles, significantly reducing environmental impact.

13% Fuel Savings

Fuel Efficiency Enhancements

Implementing advanced fleet management has achieved up to 13% reduction in fuel consumption.

20% Idling Cut

AI-Driven Fuel Insights

AI technology has successfully reduced unnecessary idling, saving fleets up to 10% in fuel costs.

15M+ CO₂ Reduced

Carbon Emissions Impact

Efforts have resulted in the displacement of 15 million pounds of CO₂ and reduced particulate matter effectively.

Carbon Neutrality target achieved for Scope 1 & 2 emissions
Upgraded fuel and carbon emissions reporting with low‑carbon integration
Net‑zero target: achieving carbon neutrality on operational emissions (Scope 1 & 2)

Inclusion & Diversity

4% increase

Women in Leadership

Year-over-year growth in women occupying leadership roles, reflecting progress toward gender equality in executive positions.

Implementing industry-leading employee dialogue processes for an inclusive workplace.
Published diversity metrics in annual Impact Reports.
Commitment to building a diverse, inclusive team driving innovation.

Articles

Role

Description

product innovation

installation docs

customer training

product installation

remote support

quality assurance

Innovation and Feedback: Collaborate closely with the Motive Field Engineering team, leveraging field experiences to inform product enhancements and innovations.
Guidance and Documentation: Create custom installation guides for specialty configurations or unique customer requests, enhancing the installation process and customer satisfaction.
Customer Engagement: Conduct on-site customer training, support trials/pilots, manage RMAs, and serve as the Lead onsite presence for strategic customer deployments.
Installation and Support: Independently or in collaboration with third-party installers, perform installations of Motive's product suite, comprising gateways, AI cameras, and accessories, across various vehicles and assets.
Escalation Handling: Manage the review and resolution of escalated technical issues, ensuring a positive outcome for all stakeholders.
Support and Troubleshooting: Provide remote assistance to third-party installers with installation questions or issues.
Quality Assurance and Improvement: Oversee strategic installation projects, perform on-site quality checks of third-party installers, and audit documentation to ensure adherence to best practices.

Requirements

vehicle wiring

electrical

iot

installation

troubleshooting

high school

Must be able to lift and move objects up to 50 lbs.
High school diploma or equivalent.
Comprehensive knowledge of vehicle wiring and electrical systems, and proficiency in interpreting technical documentation and wiring diagrams.
Ability to perform physical tasks, such as lifting equipment, climbing ladders, and working in confined spaces.
Flexibility to travel extensively (at least 50% of the time) and adapt to varying project demands and schedules.
Valid driver's license and clean driving record.
Excellent communication skills, capable of effectively training customers and collaborating with internal teams.
Strong technical background, with the ability to independently manage complex installations and troubleshoot diverse equipment.
Extensive experience in technical equipment installation, service, and repair, particularly in automotive or related industries.
Demonstrated expertise in installing IoT devices and aftermarket electronics at scale, preferably in automotive or related industries.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 2013

Year Established

The company began as KeepTruckin in 2013 with a focus on digitizing driver hours and logs for truckers.

Rebranded 2022

New Identity Year

The company rebranded to Motive in 2022 to better reflect its expanded mission of powering the physical economy.

$150M Raised in 2022

Series F Funding

The company secured $150 million in Series F funding in 2022, contributing to its valuation.

120,000+ Businesses

Global Reach

The platform supports over 120,000 businesses worldwide, streamlining operations, safety, and finance teams.

Launched with a simple goal: digitize driver hours and logs for truckers.
Evolved into an integrated platform combining IoT devices and AI-powered apps for managing vehicles, safety, compliance, assets, maintenance, and expenses.
Typical projects include rolling out fleet-wide dashcam systems with real-time safety alerts and automating compliance workflows for construction or oil-and-gas fleets.
Specializes in fleet management for sectors like trucking, logistics, construction, field service, agriculture, transit, and delivery.
A standout achievement: its Motive Card achieved a $1 billion annualized spend run rate, showcasing strong traction in spend management.

Culture + Values

Own It
Less but Better
Build Trust
Unlock Potential
Make it happen
Make it simple
Make it great
Make it different
Make it together

Environment + Sustainability

5M+ Electric Miles

Electric Vehicle Impact

Electrification initiatives have displaced over 5 million electric miles, significantly reducing environmental impact.

13% Fuel Savings

Fuel Efficiency Enhancements

Implementing advanced fleet management has achieved up to 13% reduction in fuel consumption.

20% Idling Cut

AI-Driven Fuel Insights

AI technology has successfully reduced unnecessary idling, saving fleets up to 10% in fuel costs.

15M+ CO₂ Reduced

Carbon Emissions Impact

Efforts have resulted in the displacement of 15 million pounds of CO₂ and reduced particulate matter effectively.

Carbon Neutrality target achieved for Scope 1 & 2 emissions
Upgraded fuel and carbon emissions reporting with low‑carbon integration
Net‑zero target: achieving carbon neutrality on operational emissions (Scope 1 & 2)

Inclusion & Diversity

4% increase

Women in Leadership

Year-over-year growth in women occupying leadership roles, reflecting progress toward gender equality in executive positions.

Implementing industry-leading employee dialogue processes for an inclusive workplace.
Published diversity metrics in annual Impact Reports.
Commitment to building a diverse, inclusive team driving innovation.

Articles