Operations Executive | Hertz | Financial Services Rental & Leasing

Description

• Release security cheques upon receiving request from Customer Support and Collection teams for agreements closed with no outstanding balances.
• Prepare and submit monthly lease invoices for corporate customers via email or designated portal, ensuring accuracy and timeliness.
• The Operations Executive is responsible for overseeing the comprehensive management of invoice submissions from corporate customers, handling customer refunds, and managing agreement extensions. This role ensures adherence to established guidelines, processes, and policies while supporting stakeholders and customers effectively. The role's success is measured by timely and accurate invoicing activities and efficient processing of customer-related transactions.
• Process requests for Hertz Agreement Extensions from relevant departments, facilitating billing and contract closure.
• Manage the customer refund process promptly after contract closures, ensuring excess funds are returned in a timely manner.
• Generate and share Salik invoice reports with customers according to agreed SLAs, supporting timely billing and financial accuracy.
• Consolidate and submit miscellaneous invoices for damages, traffic fines, excess mileage, and delay charges according to the invoice generation schedule three times a month.

Requirements

• Strong attention to detail and accuracy
• Experience in invoicing or financial operations
• Ability to manage time effectively and prioritize tasks
• Proficiency in Microsoft Excel and Office applications
• Proficiency in MS Excel and Office
• 2 years of relevant experience
• Effective communication and interpersonal skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance