Flexible Bank Housing Concierge at Home Group in West Midlands, England, United Kingdom | Kablio

Role

Description

incident response

safety patrol

fire checks

security checks

cleaning

Thinking on your feet and managing a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.
You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.
Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!

Requirements

decision‑making

shift work

supported housing

proactive

teamwork

cctv

Calm, confident decision-making even under pressure
You’ll work core hours between 5 pm and 9 am
Passion and experience in supporting others, ideally in a supported housing setting
The ability to be proactive, stepping in to resolve incidents before they escalate
Confidence to work in different services, locations or teams and get on with colleagues
Able to use technology to monitor CCTV and update records.

Benefits

We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay
The first line of support for our customers when our wider team or their own support network isn’t around to help!
You’ll get access to our excellent learning portal to develop your skills further
Although you’ll work nights (lone work), we do get together regularly for training and team meetings.
After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us
You need an Enhanced with barring list (we pay for it)
Flexibility to work at short notice, as you’ll be the one picking your next shift
This is a job with weekly pay and you’ll be paid 1 week in arrears from when you worked
We’re sure you’ll enjoy working for us, so if you want to stick around, you’re able to apply for all Home Group Job Opportunities (even the internal only ones!)

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

enhanced dbs check with barring list required (employer covers the cost).

Company

Overview

Founded with a vision to transform lives through safe, secure, and affordable homes.
Provides housing, care, and support services, specializing in helping vulnerable individuals.
Operates across multiple regions in the UK, focusing on residential and healthcare sectors.
Known for innovative solutions, including supported housing and social care integration.
Collaborates with local authorities, charities, and healthcare providers to maximize impact.
Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs.
Continues to expand its reach with a focus on enhancing community well-being and individual independence.

Culture + Values

We are passionate about making a positive difference to people’s lives.
We believe in treating people with respect, dignity, and fairness.
We are committed to making housing and services accessible and inclusive for all.
We focus on creating innovative solutions that meet people’s needs.
We work together as one team, driven by shared goals and values.
We strive to deliver outstanding services and exceed expectations.
We take pride in our integrity, transparency, and accountability.

Environment + Sustainability

Aim to improve sustainability through energy-efficient measures.
Focusing on reducing energy consumption and increasing renewable energy sources.
Adopted sustainable construction practices in new developments.
Track and report environmental performance annually.

Inclusion & Diversity

Focused on building an inclusive culture where everyone feels valued.
Aim to increase gender diversity at all levels, with a focus on leadership roles.
Implemented training programs to promote inclusive leadership and support diverse teams.
Actively supports flexible working to improve work-life balance.

Articles

Supported property development

Procurement teams

Working with us

Role

Description

incident response

safety patrol

fire checks

security checks

cleaning

Thinking on your feet and managing a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.
You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.
Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!

Requirements

decision‑making

shift work

supported housing

proactive

teamwork

cctv

Calm, confident decision-making even under pressure
You’ll work core hours between 5 pm and 9 am
Passion and experience in supporting others, ideally in a supported housing setting
The ability to be proactive, stepping in to resolve incidents before they escalate
Confidence to work in different services, locations or teams and get on with colleagues
Able to use technology to monitor CCTV and update records.

Benefits

We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay
The first line of support for our customers when our wider team or their own support network isn’t around to help!
You’ll get access to our excellent learning portal to develop your skills further
Although you’ll work nights (lone work), we do get together regularly for training and team meetings.
After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us
You need an Enhanced with barring list (we pay for it)
Flexibility to work at short notice, as you’ll be the one picking your next shift
This is a job with weekly pay and you’ll be paid 1 week in arrears from when you worked
We’re sure you’ll enjoy working for us, so if you want to stick around, you’re able to apply for all Home Group Job Opportunities (even the internal only ones!)

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

enhanced dbs check with barring list required (employer covers the cost).

Flexible Bank Housing Concierge

Home Group

Flexible Bank Housing Concierge

Home Group

Description

incident response

safety patrol

fire checks

security checks

cleaning

Requirements

decision‑making

shift work

supported housing

proactive

teamwork

cctv

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

Description

incident response

safety patrol

fire checks

security checks

cleaning

Requirements

decision‑making

shift work

supported housing

proactive

teamwork

cctv

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

55,000 homes

Homes Delivered

Across the UK, the company has successfully delivered housing solutions to communities in need.

X% increase

Women in Leadership

The proportion of women in leadership roles has grown significantly over the past year.

Net Zero by 2050

Net Zero Commitment

The company is dedicated to achieving net zero carbon emissions by a specific year.