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Labella Associates

Project Support (Maine)

Company logo
Labella Associates
Multidisciplinary firm offering engineering, architecture, environmental and infrastructure services from planning through delivery.
Providing support to the contract management department, particularly in managing framework agreements, and handling project-related documentation such as contracts, budgets, schedules, and meeting minutes.
23d ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Augusta, ME
Office Full-Time
Company Size
1,500 Employees
Service Specialisms
Engineering
Architecture
Project Management
Consulting
Design
Construction Services
Property Development
Sector Specialisms
Buildings
Energy
Infrastructure
Environmental
Land Development
Healthcare Facilities
Oil & Gas
Gas Distribution
Role
What you would be doing
data analysis
client interaction
communication coordination
customer satisfaction
storm restoration
policy documentation
  • Perform a wide range of analyst assignments and resolving recurring problems independently without close supervision
  • Develop a working relationship with Energy Service Specialist, Customer Service Advisor Meter Department and Line Supervisor to resolve service-related issues
  • Act as a liaison between the Customer, Contractors and Electricians and the Service Centers and Customer Contact Center to enhance communication and coordination for required services
  • Interacts with internal and external customers including, but not limited to, contractors, electricians, customers, etc. regarding all aspects of the new service process, this Project Support resource is responsible for monitoring the Customer Service Guarantee
  • Participates in emergency storm restoration efforts
  • Works to enhance the communication of policies and procedures to our contractors
  • Perform and document basic data analysis functions. Perform other duties as required
What you bring
learn sap
degree
multitask
communicate
detail
process data
  • 3 years of related experience in a customer service, customer focused construction or technical setting
  • Able to Multi-Task
  • Effective written and verbal communicator
  • Learn SAP WMS Management System
  • Ability to anticipate upcoming responsibilities or needs and use initiative appropriately
  • Attention to Detail
  • Ability to process data
  • Gain knowledge of policies and procedures related to the new service process
  • Lesser experience in combination with related Associates or Bachelor's degree will be considered
Benefits

Body, mind, and wallet—LaBella's benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below.

Salary Range: $40,000- $65,000

  • Community Service Events
  • Flexible Work Schedule
  • Health/Dental Insurance
  • Leadership Development Program
  • 401k Plan with Employer Match
  • Team Building Events
  • Fitness Reimbursement
  • Paid Time Off
  • Referral Bonus Program
  • Wellness Program
  • Short & Long Term Disability
  • Tuition Reimbursement
  • Profit Sharing
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • strive to deliver excellent customer service to contractors, electricians, and other customers
  • participate in emergency storm restoration efforts
  • learn sap wms management system
Company
Overview
Founded 1978
Year Established
Originated as a civil engineering firm in Rochester, NY.
$750M Revenue
Annual Revenue
Generates substantial income to manage large-scale projects in infrastructure, buildings, and energy.
20K Acres & 300 Miles
Wetland Studies
Conducted extensive studies across vast areas of wetlands and waterways in five years.
Over 30 Species
Endangered Species
Worked with numerous threatened or endangered species during field studies.
  • Began as a civil engineering shop in Rochester, NY and has grown into a full‑service design professional corporation.
  • Expanded across North America and Europe—serving Spain, the UK, Romania, Germany, India and more—while maintaining focus on public and private sector projects.
  • Remains strongly connected to civil engineering projects such as water treatment plants, highways, stormwater systems, and public facilities.
  • Provides expertise spanning architecture, MEP, landscape architecture, wetlands ecology, structural engineering, transportation, and grant administration.
  • Balances technical rigor with civic impact through projects like trails, parks, athletic fields, utility systems, renewable energy, and large‑scale municipal infrastructure.
  • Adopts a collaborative, comprehensive approach managing planning, design, permitting, inspection, and commissioning.
Culture + Values
80% employees
Work-life balance support
Over 80% of employees feel supported in achieving work-life balance.
25% annual growth
Company growth rate
The company has experienced 25% annual growth over the past decade.
80% ownership
Employee ownership opportunity
80% of employees have the opportunity to become shareholders of the company.
Since 2012
Continuous training
The company has provided comprehensive training programs since 2012.
  • Award-winning culture (Great Place to Work certified, year after year)
  • Competitive compensation including strong salaries, health/dental insurance, 401k, tuition reimbursement
  • Empowerment of talent: environment and opportunities that make the most of employees’ talents
Environment + Sustainability
September 2021
Sustainability Committee Founded
The Sustainable Design Committee was established in September 2021 to implement green practices and encourage green-building certifications.
  • Goal to help every project incorporate sustainable-design best practices
  • Energy & commissioning team with licensed engineers, certified energy managers, commissioning professionals and LEED-accredited staff
  • Focus on finding net-zero energy solutions through audits, distributed/renewable generation, energy modeling, LEED certification, retro-commissioning
  • Brownfield remediation with full-service environmental team, in-house lab, ASTM/USEPA-standard assessments
  • Waste-diversion through material reuse, recycling, organic-waste diversion and financial-feasibility analyses
  • Climate-resilience services including carbon sequestration, green infrastructure, flood risk management, shoreline stabilization
Inclusion & Diversity
  • Committed to diversity, equity, and inclusion with resources such as passionate mentors, engaged leaders, creative thinkers
  • DEI integrated into offices, industries, and communities
  • No specific gender-ratio or numeric goals disclosed on website or LinkedIn
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