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Customer Outreach Specialist
Actalent
An engineering and sciences services and talent solutions firm connecting specialized experts with industry projects.
Responsible for contacting each property owner to discuss the project and proposed equipment placement with customer.
Discussing the SSUP project details to service customers
Gaining the customer’s agreement to proceed with the project as planned and acquiring all necessary signatures for easements and acknowledgement forms.
Coordinate special projects as assigned.
Customer outreach will also include on-going communication with the property owners and property occupants throughout all stages of the project, in accordance with the company’s policies and procedures.
Organize and submit document electronically to the support team
What you bring
bilingual
driver license
customer service
communication
miami field
construction plans
Bilingual (English and Spanish)
Valid Driver License
This individual will primarily be out in the field (outside) in the Miami area
Prior Customer-Facing Sales/Customer Service experience
Working under a variety of outside conditions (Hot/Cold, Humid, Inclement Weather)
Excellent Communication skills
PPE (Shirt, Vest, etc) provided by the client
Be able to professionally communicate in person, over the phone and email with customers, staff, and vendors.
Ability to read and understand construction and engineering plans.
Requires great customer service and communication skills, as well as purposeful follow up and documentation skills.
Pants/Jeans and Steel-Toe Boots are required in the field
Benefits
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Health Spending Account (HSA)
Time Off/Leave (PTO, Vacation or Sick Leave)
Short and long-term disability
Transportation benefits
Employee Assistance Program
Medical, dental & vision
Company equipment will be issued. May have to use personal phone in the interim.
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