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Enterprise Account Manager
Big Ass Fans
Build and maintain strategic partnerships with Big Ass Fans' largest customers, driving sales revenue and market share within the commercial/industrial sector.
16d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Lexington, KY
Field
Company Size
699 Employees
Service Specialisms
Factory‑certified installation
Project management
Preventive maintenance
Technical support
Design assistance
Continuing education
Sector Specialisms
Industrial
Commercial
Bars and Restaurants
State
Municipal
Event Centers
Hospitality
Retail
Role
What you would be doing
customer targeting
forecast development
commercial management
purchase analysis
customer planning
field analysis
- Map out target customers.
- Develop timely and accurate forecasts in collaboration with operations and analytics; update to reflect customer performance and overcome changing business and market conditions.
- Serve as the primary point of contact for Enterprise customers and Big Ass Fans’ teams internally and in the marketplace.
- Coordinate with leadership to schedule, prepare for, and facilitate consistent cadence of customer business reviews. Manage KPIs to achieve monthly, quarterly, and annual goals.
- Advance at least (2) opportunities to late stage
- Provide field analysis on industry trends, competitive activity, and general marketplace activity to make recommendations to drive market share.
- Schedule introductory meetings with top 5-10 customers.
- Develop and implement strategies aligning to customer’s challenges and key business drivers.
- Deliver quarterly business review with manager (pipeline, budget, customer plan)
- Collaborate with internal support team to update data in Salesforce, including contact and location information, forecasts, agreements, supporting documentation, and other relevant details.
- Develop customer plans with clear growth strategies.
- Manage commercial terms at the Enterprise level to capture value for Big Ass Fans and customer success.
- Analyze purchase patterns and trends by customers to identify revenue-generating opportunities.
- Develop and maintain professional relationships with key stakeholders, both customer and internal Big Ass Fans’ teams, to establish long-term, profitable relationships.
- Conduct a minimum of (2) field ride-a-longs- to get in-depth experience of offerings and processes.
- Identify and leverage executive sponsor relationships for enterprise customers
- Complete your onboarding activities, including an onsite 4-day FANdamentals training in Lexington, KY.
- Strategize with internal customer stakeholders, product management, and engineering to recommend additional products and solutions that create value and solve our customers’ problems.
- Meet your peers and stakeholders you’ll be working with on a daily basis.
What you bring
salesforce
business degree
5+ years
business acumen
multi-customer
collaboration
- Self-motivated and able to thrive in a results-driven environment
- Bachelor’s degree in business, marketing, or a related field or equivalent experience
- Travel required up to 50%
- Salesforce CRM experience preferred
- Proven ability to identify customer needs, competitive threats and growth opportunities
- Proven ability to manage multiple customers at a time, while maintaining strict attention to detail
- Strong business acumen with the ability to communicate across all levels of the business
- Excellent communication and presentation skills with demonstrated ability to partner with function leaders and collaborate cross-functionally
- Minimum 5+ years sales and customer management experience with proven experience in growing large key customers
- Hiring Manager Interview: This will be a virtual interview with the Director of Enterprise Sales (you get to see their face and they will even talk back to you this time!) In this conversation, you’ll go through all the in-depth details of the position, going over the day-to-day operations, and learn about the role’s KPIs.
- Get first opportunities into CRM with defined next steps.
- Video Screen: Show us your cool skills! This will be a one-way video screen that goes through several questions for you to answer, leaving a certain amount of time to respond. First time doing one of these? Be yourself! Some say it helps to settle your nerves by picturing the camera in its underwear.
Information not given or found
Interview process
- video screen: one-way video screen with several questions
- first conversation: virtual interview with a baf recruiter
- hiring manager interview: virtual interview with the director of enterprise sales
- the panel – on-site interview: in-person panel interview
Information not given or found
Security clearance- criminal background check
Company
Overview
20 Ft Fans
Industrial Strength Fans
Manufactures fans capable of moving air in spaces that traditional HVAC systems cannot handle.
88,000 Ft² HQ
Lexington Campus
Home to a modern, purpose-built headquarters with integrated R&D laboratory.
2021 Acquired
Madison Industries
Bought by Madison Industries, maintaining private ownership and expanding global reach.
- Evolved from a bold ad campaign and stuck.
- Grew from industrial cattle-barn fans to award-winning residential designs like the Haiku, blending form and function.
- Developed innovations like onboard computing (SenseME), energy-efficient airfoils, and LED fixtures under Big Ass Light.
- Regularly takes on large-scale projects: aircraft hangars, factories, educational gyms, warehouses, and garden-center installations.
- Specializes in large-format ceiling fans, portable coolers, directional fans, and commercial lighting systems.
- Known for quirky branding (a donkey logo, name often censored in schools), balancing audacious marketing with engineering rigor.
- Stands out for massive industrial fans that move air in spaces defying typical HVAC systems.
Ranked #1
Fortune Workplaces Recognition
Recognized as the top workplace for millennials in Fortune's 2022 rankings, reflecting strong employee engagement and satisfaction.
10-Year Warranty
Gearbox and Motor Coverage
Ensures durability and peace of mind with a 10-year warranty on key mechanical components.
Lifetime Warranty
Hub and Blade Coverage
Offers lifelong protection for critical components like hubs and blades, emphasizing quality and reliability.
- Undergoing ambitious digital transformation—investing in IoT and AI to optimize building environments
- High‑volume, low‑speed airflow innovation at core—engineers focus on original and inventive design
- R&D lab is LEED Gold‑certified, focusing on energy‑efficient fans and new materials
- Maintains irreverent brand personality while scaling into global markets and new applications
203 MWh/year
Energy Savings
Demonstrated energy savings achieved at the Darwin International Airport.
75,000 lbs
Ocean Plastic Removal
Targeted ocean plastic removed by 2026 through the Haiku Coastal partnership with 4ocean.
60% less energy
Energy Efficiency
Energy consumption reduction achieved using brushless DC motors compared to AC motors.
- ENERGY STAR partner since 2012; Haiku fans earned 2016 ENERGY STAR Award for Excellence in energy-efficient product design
- Products contribute to LEED, Living Building Challenge and Green Globes credits across multiple categories (energy performance, indoor air quality, thermal comfort, innovation)
- R&D facility is LEED Gold-certified for developing energy-efficient fans
- No publicly disclosed DEI strategy or goals found on website or LinkedIn
- No gender‑related statistics, targets or outcomes disclosed
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