Measure and evaluate employee communication channels to assess effectiveness, inform improvements, and demonstrate impact.
Reporting to the Employee Communication Channels Manager, the post holder – along with a team of Senior Employee Communication Advisors – will help manage the day-to-day development and delivery of our employee communication channels, such as editing and publishing our weekly colleague e-newsletter and supporting the delivery of leadership and colleague events. Providing specialist employee communication advice and support to the Employee Communication Business Partners to ensure communication is effective, measurable and targeted.
Working with others across the business to inform and deliver communications.
Writing and designing clear and engaging content for a range of employee communication channels in line with our corporate tone of voice.
Event management from supporting regular leadership meetings to delivering our annual leadership conference.
Supporting National Highways’ projects through the development and delivery of communication campaigns.
Requirements
writing
communication
journalism
event planning
project management
office 365
Exceptional writing and editing skills, with the ability to craft clear, compelling, and engaging content tailored to different internal audiences.
A strong background in internal/employee communication across diverse channels, both written and oral, coupled with excellent stakeholder management skills to engage with colleagues at all levels (experience in external and/or corporate communication will also be considered).
Demonstrable level of equivalent experience in an Internal/Employee Communications role along with a degree or professional qualification in journalism or communications would be desirable.
Experience in planning and delivering events for senior stakeholders and colleagues.
The ability to take initiative to manage and prioritise multiple projects simultaneously while maintaining a high level of attention to detail and organisation.
Proficient in digital internal comms tools and Office 365, with a good understanding of measuring channel effectiveness.
Benefits
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Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
4,000 miles
Road Network
Controls England's Strategic Road Network, encompassing motorways and major A-roads.
1.8 km
Tunnel Length
Engineers iconic infrastructure projects, such as the Hindhead Tunnel beneath the Devil’s Punch Bowl.
4 million
Daily Journeys
Facilitates over 4 million daily journeys, carrying a significant portion of England’s traffic.
Two-thirds
HGVs
Handles two-thirds of England’s Heavy Goods Vehicle traffic, ensuring efficient freight movement.
Fueled by multi-billion-pound Road Investment Strategies, it delivers major upgrades like the A14 bypass and the smart motorway spine.
It engineers iconic projects—like the 1.8 km Hindhead Tunnel under the Devil’s Punch Bowl—and supports cutting-edge trials, including self-healing bitumen.
Operators and uniformed traffic officers patrol 24/7 from control centres, managing incidents, warning drivers, and keeping traffic flowing.
The authority sets design standards via the Design Manual for Roads and Bridges and publishes contract and maintenance frameworks used across the UK and Commonwealth.
Regulated by the Office of Rail and Road and guided by multi-year funding cycles, it balances reliability, safety, innovation and value for taxpayers.
Culture + Values
Safety
Integrity
Passion
Ownership
Teamwork
Safety, customer service and delivery (three imperatives)
Environment + Sustainability
67% reduction
Corporate carbon emissions
Aims to reduce corporate carbon emissions by 67% by 2025 compared to the 2017-2018 baseline.
~250 tCO₂/yr savings
Zero-emissions vehicle fleet
The company plans to deploy 307 new electric vehicles and plug-in hybrid electric vehicles (EVs/PHEVs), achieving annual carbon savings of approximately 250 tonnes of CO₂.
82,000 vehicle miles saved
Low-carbon concrete and asphalt trials
Trials using low-carbon concrete and Foamix cold-mix asphalt recycling have saved approximately 82,000 vehicle miles, demonstrating commitment to sustainable construction practices.
95 biodiversity schemes
Environmental sustainability initiatives
The company has committed to delivering 95 biodiversity schemes as part of its environmental sustainability strategy, focusing on protecting and enhancing local nature and ecosystems.
Net zero corporate emissions by 2030; net zero construction and maintenance emissions by 2040; net zero road-user emissions by 2050
First roads organisation globally to achieve PAS 2080:2016 accreditation for carbon management
All site plant and site cabins to be zero-carbon by 2030
100% electric non-traffic-officer vehicles by 2027; 100% electric traffic-officer vehicles by 2030
Low-carbon concrete trials (e.g., M42 Junction 6) and Foamix cold-mix asphalt recycling 56% materials, saving ~82,000 vehicle miles
Plans for micro-generation at depots, electric plant vehicles, electric HGV platooning trials
Protecting/enhancing nature, carbon reduction, tackling local pollution, noise mitigation for >9,000 households
Inclusion & Diversity
190+ first aiders
Mental Health Support
The company has 190+ mental health first aiders across various locations to support employee well-being.
1885 hours
Volunteer Contributions
Employee volunteering efforts contributed 1,885 hours to over 50 organizations, benefiting more than 3,500 individuals.
Established employee networks led by executive sponsors to champion inclusion
Public Sector Equality Duty focusing on changing behaviour, empowering colleagues, building awareness
Flexible and hybrid working policies with right to request from day one