Heavy Equipment Field Mechanic

Description

• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Document machine information and repairs completed on work order, including parts and fluids used.
• Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
• Perform in-field machinery diagnostics and repairs as required.
• Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility
• Serve as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction.
• Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Trade specific tooling, including hand tools and pneumatic tools
• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.

Requirements

• Strong computer skills
• Excellent mechanical skills
• Strong organizational skills
• Excellent oral and written communication skills
• Graduation from related diesel technology program (preferred)
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
• Ability to assemble and perform maintenance functions on equipment
• Excellent customer service skills
• Current and valid driver’s license as outlined in company policy manual

Benefits

• Training and development, as well as opportunities to grow within the organization
• Comprehensive benefits package
• CDL license preferred; Ability to obtain CDL license is required. Company paid CDL assistance offered
• Eligible for profit sharing which is based on department profitability and individual performance

Training + Development

Interview process

Visa Sponsorship

Security clearance