Provide excellent tenant service. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times.
Maintain office clerical, filing and record keeping systems.
Assist with administering tenant occupancy including providing the new tenant with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures.
Coordinate and schedule appointments, on-site & off-site meetings and conference calls.
Coordinate regular inventories of all business property.
Coordinate tenant move-ins.
Assist corporate accounting with questions related to the property and resolution of vendor issues.
Make sure all tenants pay, deposit their payments and record such on AppFolio.
Assist in preparation of transaction related documents.
Leasing- Follow up on all leads and schedule appointments for prospective tenant tours to maintain low vacancies.
Maintain contact and other databases for company.
Become proficient with the AppFolio management software. Coordinate entry of all property information into the software program and establish reporting protocols. Monitor all key dates and reporting within the system.
Conduct periodic inspections (twice a year) of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.
Read meters and calculate utility bill-backs to tenants if relevant.
Maintain adequate inventory of all office supplies and contact all vendors when maintenance is required on
Collect and organize all property information in a format for quick reference.
Prepare and maintain files, prepare expense reports and other administrative forms, copying
Ensure proper property coding on invoices.
Assist the Property Owner with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual.
Obtain estimates/bids for repairs at the property. Generate and track Service Orders, approvals and distribution.
Sort, code and ensure accuracy and compliance with contracts of all property related invoices.
Prepare and submit purchase orders for approval of management prior to making purchases.
Complete all rent payments bank deposits in a timely fashion (checks and online payments).
Assist in the production of monthly and annual reports inc. reports to the lender.
Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.
Investigate cost reduction opportunities.
Detailed verification of all invoice amounts and information with approved Service Orders or Contracts.
Comply and submit the company’s weekly reports to management
Submit and schedule all payments of property invoices from vendors and record in AppFolio all income and expense transactions.
Requirements
appfolio
ms office
bachelor's
5+ years
leadership
proactive
Proactive, initiate follow-through.
Familiarity with property management software (i.e. AppFolio.) a plus.
Excellent people skills.
Preferred but not a must - Bachelor’s Degree from four-year College or University
5+ years of directly relevant Multifamily Property Management experience.
Ability to effectively communicate both orally and in writing with peers, managers and clients.
Strong working knowledge of general office equipment (copiers, printer, scanners, computers).
Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.
Strong working knowledge of MS Word, PowerPoint, Outlook, and Excel.
Proven team leadership capabilities and experience, with the ability to think out of the box, initiate and achieve goals to improve the performance of the properties
Effectively prioritize and multi-task.
Benefits
Performance Bonus Potential
Vision insurance
Salary $50,000-55,000 compensation commensurate with experience
Full-time salary position.
Bonus based on performance
401(k) matching
Health insurance
Dental insurance
Medical, dental, vision, life insurance benefits
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a vision to deliver high-quality engineering and project management solutions.
With decades of experience, the firm has become a trusted partner in delivering complex projects.
Specializes in transforming ideas into reality across multiple sectors, including industrial, infrastructure, and residential.
Known for their strategic approach to project management and engineering design, ensuring efficiency and innovation.
The firm’s expertise spans from water resources to energy, tackling challenges in diverse environments.
Their portfolio includes large-scale projects in transportation, utilities, and heavy civil works.
The firm stands out for its commitment to delivering sustainable solutions in every sector they serve.