Systems Analyst I
Transcore
Provide technical support, monitoring, and troubleshooting for toll system projects.
10 days ago ago
Intermediate (4-7 years)
Full Time
Cary, NC
Office Full-Time
Company Size
7,500 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Project Management
Sector Specialisms
Transportation
Tolling
Traffic Management
Electronic Toll Collection
Intelligent Transportation Systems
Freight Exchange
Fleet Financial Services
Operations Management
Role
What you would be doing
sql queries
troubleshooting
database issues
system configuration
hardware support
technical docs
- Create ad-hoc SQL queries as needed.
- Troubleshoot and follow through-to-resolution issues concerning the application, including configuration, database, peripherals, registry setting, etc.
- Troubleshoot and resolve database integrity issues, performance issues, replication issues, connectivity issues, and security issues.
- Support system configuration validation during and post deployment of new systems or system changes to legacy systems.
- Provide software and hardware support triage for all toll systems within the region during normal business and on-call shifts.
- Follow detailed instructions with little supervision.
- Create, review and utilize technical documents.
What you bring
sql server
powershell
linux admin
hyper‑v
windows server
troubleshooting
- Familiarity with hardware device-level support and troubleshooting
- Proficiency with remote sessions to servers, windows desktops and Linux devices.
- 3+ years of professional experience in SQL Server Database support and administration. The latest experience should be with using SQL Server 2012, 2014, 2019, 2022.
- Familiarity with Unix/Linux administration and command line scripting
- 3+ years of professional experience with troubleshooting and customer support.
- Highly motivated team-player for who can establish excellent working relationships with peers and other teams.
- Ability to understand business requirements and estimate for delivery commitments.
- Excellent organizational, verbal, phone, and written communication skills.
- Aptitude and desire to learn new scenarios quickly.
- Reporting and analytical skills to interpret system data and how it relates to possible system issues, general data flow, and accuracy.
- Familiarity with Virtual Machine environments (Hyper-V)
- Proficiency with Windows scripting/PowerShell. Both editing and writing.
- Professional experience within the Tolling Industry
- Familiarity with MSMQ and services installation and configuration.
- 3+ years of experience in Windows Server support and administration
- Ability to analyze transaction data reports and reconcile data differences and report findings to stakeholders
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 1939
Founded
The company began operations in 1939, initially outfitting Pennsylvania's first toll road with radio communications.
$1.7B Revenue
Yearly Revenue
Annual revenue as part of the Roper/ST Engineering group.
125M Tags
RFID Tags Sold
Over 125 million RFID tags sold, demonstrating global leadership in electronic tolling.
3.5K+ Lanes
High-Speed Lanes
Installed over 3,500 high-speed lanes worldwide, advancing intelligent transportation systems.
- Evolved into a global provider of transportation solutions, now deploying express lanes, toll systems, and smart traffic networks.
- Expertise spans electronic tolling, intelligent transportation systems, RFID-based access control, and customer service centers.
- Has delivered projects like open-road tolling conversions, major express lane installations, and airport access systems.
- Standout facts include operating toll customer service centers internationally and integrating vehicle-to-vehicle initiatives.
- Upholding the highest standards of honesty and ethics in everything we do.
- Creating innovative solutions to meet customer needs and improve the future of transportation.
- Committed to excellence in all aspects of business, delivering superior products and services.
- Working together as a team, sharing knowledge and expertise to achieve common goals.
- Prioritizing customers, striving to exceed their expectations through responsiveness and quality service.
2050
Net-zero by 2050
Aiming for net-zero carbon emissions by the year 2050.
- Committed to environmental sustainability and reducing its carbon footprint.
- Focused on energy-efficient operations and reducing waste.
- Actively works on creating solutions for sustainable transportation infrastructure.
- Strives to create a workplace where all employees are treated with respect and valued for their contributions.
- Has implemented programs aimed at promoting an inclusive work environment.
- Gender diversity statistics and specific outcomes related to inclusion are not publicly disclosed.
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