Customer Quotes Advisor
Johnson Controls
Manage quotes, schedule appointments, and drive revenue via CRM and field teams.
21 days ago ago
Junior (1-3 years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Manchester, England, United Kingdom
Onsite
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
What you would be doing
team collaboration
revenue generation
appointment scheduling
data analysis
workload prioritization
crm management
- Collaborate with field teams to ensure timely completion of paid works
- Drive revenue by booking customer appointments and scheduling engineers
- Use data insights to identify gaps, prioritise workloads, and unlock new revenue opportunities
- Manage and update the Service Quote CRM to meet key performance targets
What you bring
conflict resolution
time management
sales
planning
customer relations
strategic planning
- Experience in conflict resolution and rapport building
- Strong time management and organisational skills
- Ability to thrive in a fast-paced, target-driven environment
- Sales or planning experience, ideally in field-based operations (desirable)
- Confidence in customer relationship management and strategic planning
- Pension plan (up to 7% employer match)
- Competitive Salary: Reflecting your skills and experience
- Life assurance
- Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
- Comprehensive Benefits:
- Employee assistance program
- Generous Leave: 25 days annual leave (pro-rated in hours) + time off in lieu for Bank Holidays worked
- Career Development: Extensive growth and advancement opportunities
- Free Onsite Parking: Hassle-free commuting
- Dress Down Fridays: Casual attire to wrap up the week
- Referral scheme
- Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
- Pioneered the electric thermostat, launching the building controls industry.
- Evolved into a global leader in smart building systems through over a century of innovation.
- Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
- Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
- Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
- N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
- Includes diversity targets in senior leaders’ performance metrics tied to compensation.
- Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
- Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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