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Loan Quality Analyst
Walker & Dunlop
The Loan Quality Analyst supports the VP of Loan Quality in executing the Loan Quality program for Underwriting & Closing, performing reviews, maintaining trackers and evidence, coordinating audits, and ensuring corrective actions are completed.
15d ago
$60,000 - $70,000
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Needham, MA
Office Full-Time
Company Size
1,300 Employees
Service Specialisms
Loan administration
Insurance compliance
Asset management
Investor reporting
Capital markets
Consulting
Valuation
Loan servicing
Sector Specialisms
Multifamily
Hospitality
Industrial
Commercial Real Estate
Loan Servicing
Investment Management
Valuation
Advisory Services
Role
What you would be doing
loan reviews
exception reports
tracker management
underwriting controls
vendor compliance
reporting dashboards
- Perform loan reviews, including end-to-end file testing and thematic checks against agency guides and internal standards; produce reproducible workpapers; escalate KYC/AML exceptions.
- Run exception reports and reconciliations for critical data elements; investigate mismatches and coordinate with business and technology teams to resolve issues.
- Manage the tracker of management action plans: update status, collect closure evidence, publish weekly/monthly aging, and escalate overdue items.
- Maintain the Underwriting & Closing control framework by updating the control inventory (objectives, controls, owners, frequency, evidence) and keeping the evidence library current.
- Track vendor compliance by maintaining the registry of screenings, insurance/continuity confirmations, information-security reviews, and expirations.
- Maintain policy and guide-update records, including calendars, version history, implementation trackers, and supporting evidence (procedures, trainings, system updates).
- Support audits by logging requests, tracking submissions, assembling response packages, and ensuring corrective actions are validated through closure.
- Execute assigned evaluation steps to test design and operating effectiveness, documenting steps, evidence, and conclusions.
- Prepare reporting dashboards and concise summaries highlighting trends, repeat defects, time-to-closure, owners, and due dates.
What you bring
communication
work schedule
experience level
courtesy
ownership
bachelor’s degree
- Clear written and verbal communication skills; dependable follow-through across multiple deadlines.
- Attendance is generally required from 8:30 am – 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.
- 1+ years of experience in underwriting, closing, loan review/quality control, or a documentation-intensive commercial real estate finance role.
- Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders.
- Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.
- Bachelor’s degree in Finance, Accounting, Business Administration, or related field required (or equivalent relevant work experience).
- Familiarity with multifamily agency programs (e.g., Fannie Mae DUS, Freddie Mac Optigo) preferred.
- Strong organizational skills, attention to detail, and advanced Excel proficiency; ability to learn BI tools (Power BI or Tableau).
- Up to 83% subsidized medical payroll deductions
- Paid maternity and parental leave, as well as other family paid leave programs
- Health Savings Account and Healthcare and Dependent Care Flexible Spending
- Career development opportunities
- 401(k) + match
- Pre-tax transit and commuting benefits
- Company-paid life, short and long-term disability insurance
- The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023
- Competitive dental and vision benefits
- Empowerment and encouragement to give back – volunteer hours and donation matching
- Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
- A robust health and wellness program – earn cash rewards and gain access to resources that
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. we will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.
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Company
Overview
1937 Founded
Year Established
The company was established in 1937, marking the beginning of its journey as a leading commercial real estate financial firm.
- Provides capital solutions for commercial real estate transactions across multiple sectors.
- Diverse portfolio includes financing for residential, industrial, commercial, and mixed-use projects.
- Offers capital markets, loan servicing, investment sales, and agency lending services.
- Notable projects include financing for major office buildings, residential complexes, and large-scale industrial facilities.
- Continuously innovates with technology to enhance financial solutions.
- Driven – We aspire to excellence, never content with just checking the box. We constantly strive to meet the ambitious goals we set for ourselves and take pride in being a passionate team of self‑starters who make a real difference.
- Caring – We cultivate a welcoming culture that empowers and supports individuals to always be the best version of themselves. This spirit extends beyond our employees to encompass our clients, partners, communities, and environment.
- Collaborative – We excel in many disciplines, but we are one team. With the right combination of talent and expertise, we create something bigger than ourselves that serves the needs of our clients and builds lasting relationships.
- Insightful – We value the insights our seasoned team brings to the table because we know the future depends on varying thoughts and creative solutions.
- Tenacious – We never give up in our quest to go the extra mile for our clients. We strive to understand their goals and work with them at every step of the way. We always do what it takes to get the job done well and with integrity.
50% Emission Reduction
Target per employee since 2019
Aiming to reduce greenhouse gas emissions by 50% per employee from 2019 levels.
33.5B in Affordable Housing
Financed over four years
Total amount financed in affordable housing properties over the past four years.
1.6M Donation
Part of annual giving
Charitable donation amount, representing 1.21% of the company's operating income in 2024.
- Participation in Fannie Mae Green Rewards and Freddie Mac Green Advantage programs to support energy and water reduction in financed properties.
- Measured corporate carbon footprint using third-party consultant based on the Greenhouse Gas Protocol.
- Implemented green office practices: compostable coffee cups, reusable water bottles, default double-sided printing.
- Encouraged green commuting: flexible telecommuting policy, pre-tax public transit, Waze Carpool partnership, commuting contests.
- Governance oversight by CEO, General Counsel, and ESG committee; supported by employee-led Green Task Force focused on resource and emissions reduction.
28% Management Roles
Women in Leadership
Highlighting the representation of women in management positions within the organization.
14% Management Roles
Underrepresented Groups
Showcasing the inclusion of under-represented racial/ethnic groups in management positions.
$1 Million Investment
DE&I Partnerships
Highlighting the financial commitment to organizations advancing diversity, equity, and inclusion initiatives.
#13 Diversity Index
Corporate Recognition
Recognized for diversity efforts in the Washington Business Journal Corporate Diversity Index 2021.
- Recognized in Bloomberg's 2022 Gender Equality Index.
- Received Mortgage Bankers Association's Commercial/Multifamily DEI Leadership Award for Market & Community Outreach Strategies in 2023.
- 25% of employees participated in one or more Employee Resource Groups in 2023.
- Striving to increase minorities in management positions to 25%.
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