Staff Software Engineer - Communications

Description

• Lead by example and publicly share your knowledge to foster a culture of excellence and continuous improvement
• Pave the way for engineering teams by promoting and implementing best practices, optimizing the developer experience, and establishing a platform dedicated to the continuous delivery of high-quality software
• Drive the technical vision and strategy for the communications platform, influencing the product roadmap and making key architectural decisions
• Redefine solutions that scale with the increasing growth of our customers
• Talk directly with customers to understand their challenges and get direct feedback on the features you're building
• Operate in a highly autonomous team that owns the full lifecycle of solutions you build, from discovery to development to production

Requirements

• Proven experience with object-oriented languages (Python, Ruby, JavaScript, TypeScript, Java, C#, etc.)
• You display strong capacity and drive to mentor and coach other engineers and continuously uplevel team members as engineers
• You have strong sense of ownership of the tech and the team
• Proven capability to produce high-quality, maintainable code that serves as a solid foundation for future development
• Experience working on platform teams or building platform services, whose customers are other internal teams
• Experience with AI/ML technologies
• You have the ability to thrive with high levels of personal initiative, autonomy, and responsibility
• 8+ years of experience working in agile software engineering teams
• You have experience building communications frameworks for software companies or experience creating large scale, event driven ecosystems
• Extensive experience in developing SaaS web applications and traversing the whole entire delivery process and stack
• You have excellent collaboration skills to contribute cross-functionally and in a team setting
• Experience with modern cloud software services (AWS, GCP, or Azure) and methodologies, such as event-driven systems and DevOps
• Experience with modern (CircleCI, Cypress, Playwright) CI/CD and automation frameworks
• Experience designing and managing scalable data storage solutions, including relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., DynamoDB, OpenSearch)
• You are proficient in communication and collaboration, with a resulting reputation for positive influence and accessibility
• Experience with SMS, email, voice and chat protocols, as well as communications vendors (such as Twilio and Sendgrid)
• Strong familiarity with RESTful API design and web-based APIs

Benefits

• Collaborate with an experienced and highly effective team of passionate engineers and product managers

Training + Development

Interview process

Visa Sponsorship

Security clearance