Water Treatment Operator I

Company logo
American Water
Provides water and wastewater services to residential, commercial, and industrial customers.
Operate and maintain water treatment facilities to ensure safe drinking water.
23 days ago ago
$32 - $33
Entry-level, Junior (1-3 years)
Full Time
Sacramento, CA
Field
Company Size
6,800 Employees
Service Specialisms
Water Treatment
Water Distribution
Environmental Services
Infrastructure Management
Water Resources Management
Sector Specialisms
Water Quality
Wastewater Service
Infrastructure
Water Treatment
Water Distribution
Water Testing and Analysis
Water Resources
Regulatory Compliance
Role
What you would be doing
customer service
water treatment
regulatory compliance
equipment maintenance
water sampling
field work
  • A customer service duty includes investigating customer complaints and inquiries regarding water pressure and quality. Provides on-call and emergency duty. Maintains recordkeeping. Special projects and assignments as required.
  • Under the supervision of the Operations Supervisor, this position is responsible for production and treatment of drinking water to customers. Ensure water treatment facilities meet regulated requirements. Inspects and maintains pumping facilities. Maintains and repairs water treatment equipment. Take Water Samples. Drives company vehicle.
  • May require working in trenches, tanks, and/or elevated areas.
What you bring
water treatment
driver's license
operator ii
operator i
high school
math skills
  • Related water treatment experience is required.
  • Must possess a valid California Driver’s License with minimal moving violations.
  • This position requires the ability to communicate verbally and in writing with internal and external customers as well as the ability to accurately read and record meter readings and other related information.
  • Position requires the ability to work with little direct on-site supervision.
  • Lifting up to 50 pounds unaided may be required.
  • Must possess a Distribution Operator II certification.
  • Water Treatment Operator I – requires minimum Grade I Water Treatment certification.
  • Daily walking and/or climbing on varied terrain is required.
  • This position requires a high school diploma, GED or equivalent.
  • May require the physical ability to perform labor- intensive activities such as digging, moving equipment, and working long hours in emergency situations.
  • Must have the ability to perform mathematical calculations necessary to water treatment process.
Benefits
  • Approximately 20-30% of the position is sedentary, either in the office or in a company vehicle.
Training + Development
Information not given or found
Company
Overview
Since 1886
Year Established
The company was founded in this year, marking the beginning of its journey in water and wastewater services.
14M+ People
Serve Millions Daily
The company delivers water and wastewater services to over fourteen million people across the United States.
24 States
National Presence
The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.
130+ Years
Legacy of Excellence
With over a century of experience, the company has built a reputation as a leader in water systems and operations.
  • Provides vital water and wastewater services, ensuring communities have access to clean water.
  • Has a long history of managing water infrastructure in partnership with municipalities.
  • Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
  • Known for innovation in water management, offering sustainable solutions to modern water challenges.
  • A trusted provider for residential, commercial, and industrial customers across the U.S.
Culture + Values
  • Safety first – safety is our top focus for every employee, customer and community we serve.
  • Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
  • One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
  • Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
  • High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.
Environment + Sustainability
75% reduction
Injury Rate Improvement
The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.
20 billion kWh
Solar Energy Generation
Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.
6.4 billion gallons
Water Saved
Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.
≤1%
Affordable Water Bills
Average residential bills are capped at ≤1% of median household income, ensuring affordability.
  • Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
  • Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
  • Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
  • Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
  • Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
  • Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
  • In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.
Inclusion & Diversity
#11 Ranking
Forbes Best Employers for Diversity
Recognized as one of the top employers for diversity in the U.S.
4 Years
Consistently top-scoring utility in the Disability Equality Index.
2022 Pay Equity
Conducted a comprehensive pay equity analysis across the organization.
Four Consecutive Years
Included in the Bloomberg Gender Equality Index for four years.
  • Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
  • Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
  • Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
  • Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
  • Annual Performance Plan includes Employee Diversity as performance metric.
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