Workplace Accommodations: Partner with HR Operations and third-party vendors to support employee accommodation requests.
Workplace Investigations: Assist with the investigation process by gathering preliminary information and documenting employee concerns as needed.
Policy Consistency: Ensure the consistent application of company policies across employee relations matters and stay up-to-date on employment laws and company policies.
Organizational Effectiveness: Support employee engagement, performance, and key organizational HR programs in close partnership with the HRBP.
Administrative and Systems Support: Maintain employee records, generate reports, and assist with HR systems (E.g., Workday and ADP) to update data and facilitate workflow approvals.
Performance and Behavioral Guidance: Provide guidance to managers on performance and behavioral issues, recommend appropriate actions, and support the development and implementation of performance improvement plans.
Employee Relations Support: Serve as the initial point of contact for employee relations issues, providing in-person support and guidance to employees and managers. Partner with AppFolio HR Operations for complex issues, ensuring timely escalation and resolution.
Requirements
2+ years
labor laws
hr practices
employee relations
problem solving
communication
Priority Setting/Prioritization: Quickly identifies critical tasks and focuses on what will drive results.
Intellectual Horsepower: Sharp, capable, and agile in handling complex HR topics.
2+ years of experience handling and resolving employee relations issues and conducting workplace investigations.
Knowledge of state and federal labor laws and HR best practices to maintain compliance.
Ability to remain impartial, maintain meticulous documentation, and stay composed under pressure.
Experience with core HR tasks, such as maintaining employee records, upholding company policies, legal requirements, and workplace safety regulations.
Verbal & Written Communication: Clear, articulate, and concise in communication with employees and leadership.
Problem Solving: Comfortable navigating ambiguity, analyzing information, and making clear, consistent decisions.
Influence: ability to influence without authority and drive organizational change management.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
$766M–$774M
2024 Revenue
Annual revenue generated in 2024, reflecting strong financial performance.
2024 Clients
Clients
Managing over 19,000 clients worldwide, showcasing broad market reach.
8M Units
Units Managed
Operates across more than 8 million units globally, indicating extensive property coverage.
S&P MidCap 400
Market Presence
Membership in the S&P MidCap 400 index highlights its significant market impact.
Founded in 2006 by Klaus Schauser and Jon Walker, AppFolio emerged to simplify property management through centralized cloud software.
Its flagship product, AppFolio Property Manager, integrates accounting, leasing, marketing, maintenance, and reporting into one platform.
In 2012 it acquired MyCase, later divesting it in 2020 to refocus solely on real estate solutions.
AppFolio has expanded via acquisitions like RentLinx, WegoWise and Dynasty Marketplace to enhance listing presence, analytics, and AI capabilities.
Typical customers range from small landlords to large portfolios, covering single-family, multifamily, commercial, student housing, and community associations.
Its Stack™ Marketplace enables seamless third-party integrations tailored to unique workflows.
In 2024 it introduced Realm-X, a generative AI assistant that automates tasks like report generation, messaging, and maintenance coordination.
Known for rapid feature rollout, mobile-first investor tools, and embedded AI, it stands out in real-time property and investment management.
Culture + Values
We care deeply about our customers.
We value the individual and celebrate diversity of thought and experience.
We believe in the power of data-driven decisions.
We aim to create a sense of ownership and accountability at all levels.
We focus on building and sustaining a culture of innovation.
We encourage a growth mindset and continuous improvement.
Environment + Sustainability
Net Zero 2040
Carbon Neutrality Goal
Committed to achieving net zero carbon emissions by 2040.
Implemented energy-efficient practices and reduced operational carbon footprint.
Focused on creating sustainable solutions for property managers and owners.
Inclusion & Diversity
39% women
Gender Diversity
Reflects the proportion of women in the workforce, emphasizing gender representation.
Foster an inclusive culture where all employees can thrive and contribute.
Set measurable goals to increase representation of underrepresented groups in leadership roles.