Housing Concierge

Description

• Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.
• You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.
• Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!

Requirements

• You’re sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.
• You’ll need an Enhanced DBS check done and we pay for that.
• You recognise when things are about to go wrong and are confident intervening in a sensitive way.
• Calm under pressure with great communication skills
• Able to use technology to monitor CCTV, update records, keeping notes and using computer systems

Benefits

• Excellent benefits and rewards including supermarket discounts and travel expenses
• Working Monday to Sunday on a 4 week (rolling) rota between the hours of 9.30pm and 8.15am, on a 4 on 4 off pattern.
• The first line of support for our customers when our wider team or their own support network isn’t around to help!
• Paid time off for volunteering
• Career path with development and an excellent training package
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• 34 days leave, pro-rated (including bank holidays and a “me day”)
• Although you’ll work nights (lone work), we do get together regularly in the daytime for training and team meetings.
• You get a kick out of supporting the most vulnerable in society (maybe you‘ve worked in public service). You know what’s required to look after the public and our customers too.
• A team player with the confidence to work alone. Don’t worry you’ll have the full back up of our wider team including our out of hours emergency support team.
• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)

Training + Development

Interview process

Visa Sponsorship

Security clearance